ip office 500v2 is talking 6

[dango510]

Has anyone ever heard an IP Office talk? It is talking about the lack of call traffic on the system and that the last activity was X hours ago...etc. I'd like to know if there is a way to turn this message off.

Thanks,

 

[tlpeter]

are you serious or are you drunk?


BAZINGA!

I'm not insane, my mother had me tested!

 

[dango510]

Definitely not....Maybe in about 5 hours...lol The IPO is installed in a conference room and is annoying the customer...never heard this before until now... If they make a call it just resets the timers and doesnot say anything. Seems like at 6 hours of no activity it starts talking. (small office)

 

[Hovus]

What exactly is the IPO doing? IPO's don't talk so I'm having a bit of trouble trying to understand what your issue is, as I'm sure everyone else that's read this is.

I have dreamed a dream, but now that dream has gone from me.

 

[dango510]

System works fine, it's jsut reporting that when there is no activity after a certain amount of hours it is letting us know to check for dial tone or soemthign. I will see if I can get the exact message. They are using a PRI. All CO ports are put out of service.

 

[tlpeter]

run a monitor trace and show us the magic


BAZINGA!

I'm not insane, my mother had me tested!

 

[intrigrant]

Must be an easter egg, I have had hundreds of IP Office at hand and never ever heard of it. But you never know with Nortel guys messing up the system, could be a greedy software engineer who hates to be taken over by Avaya ( I would do that as revenge....

A simple mind delivers great solutions

 

[1043]

maybe call accounting software??

 

[amriddle01]

Sounds more like a setting on the conference phone, the system has no speaker


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)

 

[dango510]

I think I figured it out. In IPO System Status, if you look at your trunk for a PRI there are 4 tabs. One of them is called line testing.
This probably was because I had CSU Operation checked on the PRI config.
Once I unchecked CSU operation and rebooted. The line Testing tab in SSA went grayed out.

Must be something new control units are doing, not sure.

I am going to monitor the system to see if I still hear anything.....very strange

 

[amriddle01]

But where was the sound coming from, the system itself or a handset?


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)

 

[dango510]

control unit only

 

[NewNic]

ok...i have to hear more on this. It bad enough the manager app likes to say Avaya

 

[tlpeter]

The control unit only is impossible!
It has no speaker.

BAZINGA!

I'm not insane, my mother had me tested!

 

[dango510]

Version 8.0 (46) IP500V2

System was recognizing the last call that occurred on the system was 6 hours ago and that we should connect a line to the IPO and test for dialtone...or something like that. It repeated about every 30 minutes until a call is placed and then would come back if hours went by again with no call activity.

I will see if unchecking CSU operation works. If it does I will post back tomorrow.

 

[CarGoSki]

Avaya Artificial Intelligence R1

 

[amriddle01]

Sorry but you need to video this and post in on You Tube or something, I can't believe it


Avaya Implementation Qualified Professional Specialist Technical Engineer (AIQPSTE)

 

[Westi]

please do post it on YouTube as I know that would go viral pretty quick

Joe W.

FHandw, ACSS (SME), ACIS (SME)

http://convergednetworks.ca

Give a tech a solution and he will be back tomorrow to ask you the next question, teach a tech how to read the manual and he will be able to solve the problems for a life time.

 

[DoctorAurelius]

IPO: "Oh, hey, I haven't heard from you recently."
ME: "Huh? What?"
IPO: "I need to listen to your calls".
ME: "Oookay..."
IPO: "Use me!

 

[intrigrant]

I bet it is the conference phone does it look like this:

http://www.google.nl/url?source=img...QE&usg=AFQjCNFiX7-0xmTNsT3q2gT9nG1DL1CjbA

A simple mind delivers great solutions