IP OFFICE 500 v7.0

[ryezak]

Where is the forward timer to voicemail on the Avaya IP office?
I have the main incoming lines ringing at extension 201 and the first ring is absorbed and then by 3rd ring it hits the voicemail.
Would prefer 4-5 rings before vmail picks up. Sorry new to IP office coming from Nortel bcm gear.

 

[ipowarrior]

in the telephony tab of the "user" - no answer timer
or you can do a global change in the telephony tab of "system" - default no answer time