IP Office 10.1 Communicator for Windows 403 error 2

[jdm1215]

Hello all,

I have an IP500 v2 v10.1 svc pack 1 with UCM 110 also running 10.1 service pack 1

I'm trying to get Communicator for windows to register.

I'm using Communicator 2.1.4

I've tried both on local area network and using domain name trying to register through firewall. Neither will work

I've tried with both the domain name field blank, with the private Ip address of the IPO LAN port entered in the domain field (when trying to register communicator on local area network), and with fqdn and domain name entered when trying to register from off premise.

I've installed the self signed certificate from the IP Office to the PC I'm running Communicator on and installed it in the Trusted root Certificate authority.

I've reset security settings on my IP500 and then installed the new certificate generated by the system after resetting

I've tried both TLS and TCP option in communicator

I have password configured,
I have enable communicator checked

Monitor shows 403 forbidden regardless of connection method when I try to login with Communicator.

This application worked on R9.1 and R10.0

I cant make it work.

Whats even more strange is I can make One-x Mobile Preferred work fully connected when using FQDN but cant make Communicator register either way.

Anyone have this working on 10.1?
I need advice on what I might be doing wrong or if this is a bug.

 

[janni78]

Do you have "Block Forwarding" enabled on the user?

"Trying is the first step to failure..." - Homer

 

[Pepp77]

Are you using the username or extension number as the login on communicator?

| ACSS SME |

 

[jdm1215]

Hi janni78

No its not enabled for the user

 

[jdm1215]

Pepp77 I'm using the Name for logging in

Didn't try Extn number

 

[Pepp77]

Yep, it's extension number in 10.1 for
communicator.

| ACSS SME |

 

[jdm1215]

Pepp77

You are Great!!

Thank you so much. Gave you a star!!

Got it connected via FQDN

Thanks again!!