Incomplete Tree Can't Enable

[PassportMindy]

On my "0" path I have a home/menu where it says "for blah blah press 1, listing of our employees, press 2, etc." I have path 1 as just info because it just states info, path 2 as a menu since it's a listing of our employees and ext, but for some reason it's not enabling. I did have listing of employees as path 1 and menu and it worked, but since I am making a change it's not enabling. Any help would be appreciated.

 

[clidpri]

sounds like you need to add the paths
path 2.1 trans to ext xxxxxxxxxx
2.2 trans to ext xxxxxxxxxxx
2.3 etc.

 

[PassportMindy]

What's odd is that I've never had to do that before

 

[PassportMindy]

On that list of employees, I'm saying for john doe press 23 for cindy lou press 24, which is their extension numbers not john doe press 1 and then it goes to extension

 

[clidpri]

you need to make at least one path for it to be complete
like path 2.1 be an info. press record say nothing and press ok.
then it is complete

 

[PassportMindy]

Thank you thank you thank you! That worked. If I actually worked with passports I would sure hook you up, but I actually work for a youth and children's camping organization called Passport.

 

[clidpri]

You're welcome.