I have 2 IP office 500 V2 systems 1

[RoncoTech]

I have 2 IP office 500 V2 systems 10.0.2 with SCN licenses connected over EVPL network. Everything works great. I programmed users in System A with Park keys Call Park 01 and Call Park 02.
I put the same keys on site B. If you park a call in Site A you can see it from a phone connected to System B but you cannot retrieve it. I know your all saying that's corrrect, But wait there is more !

I changed all park keys to 101 and 102 on both systems and now I can Pick them up. The onlt thing I canged were all the park keys on users on both systems. Can anyone give me an explanation why this works with park code 101 or 102 and not 01 or 02 ?

Thank you

 

[TouchToneTommy]

Don't know for sure, but instead of 01, and 02, try just 1 and 2

 

[derfloh]

I don’t use call park. But don’t you have to create global park slots somewhere under system settings?

 

[mcgriff1985]

Im pretty certain the issue you were having Ronco was the 01 02 part. The systems don't seem to like that 0 at the front of it. Glad you got it figured out though.