I have a hunt group that has a VM Pro start point for "Queued" that points to a generic action that plays a custom call recording announcement. This announcement works fine however once a caller selects the HG and the announcement starts playing the system immediately begins alerting the HG members. Is there a way to ensure that the entire announcement plays before any users get alerted? Any assistance is appreciated.
IPO 500 running 5.0.15
Manager running 7.0.15
Voicemail Pro
Let me know if I can provide any further information that may be helpful.
Thanks,
Joe
IPO 500 running 5.0.15
Manager running 7.0.15
Voicemail Pro
Let me know if I can provide any further information that may be helpful.
Thanks,
Joe