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Hunt Group: Play entire announcement on queue 2

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Mortigan

Mortigan

IS-IT--Management
May 22, 2009
110
US
I have a hunt group that has a VM Pro start point for "Queued" that points to a generic action that plays a custom call recording announcement. This announcement works fine however once a caller selects the HG and the announcement starts playing the system immediately begins alerting the HG members. Is there a way to ensure that the entire announcement plays before any users get alerted? Any assistance is appreciated.

IPO 500 running 5.0.15
Manager running 7.0.15
Voicemail Pro

Let me know if I can provide any further information that may be helpful.

Thanks,
Joe
 
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No need for any of that nonsense, it's already solved with what I said above, he just routes the call straight to VM module with the prompt/message in the transfer action..it plays then transfers to the group...voila. And if he names a group the same as the module when VM goes down it still routes but without the message which isn't needed as VM is down anyway :)

ACS - IP Office Implement

"What the Crocodile Hat....was that?
 
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There are more ways to Rome...:p
I didn't read the whole thread, was a bit to lazy.

Leaving tomorrow at 4AM to EuroDisney in Paris for a long weekend...:)

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________
 
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Enjoy..... try to sell them an IP office while your there :) I have seen a few "Mickey mouse" engineers on here too (English joke) :)

ACS - IP Office Implement

"What the Crocodile Hat....was that?
 
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LOL, press 1 for Micky, 2 for Pluto 3 for Donald......

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________
 
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Bas, last time i went to Euro Disney gave the result i am married now!

So you are warned :)



ACSS - SME (IP Office)
ACA - Implement IP Telephony -- ACA - Design IP Telephony
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!
 
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Peter, safe home again no marriage for me yet...:p

Avaya_Red.gif

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged
___________________________________________
 
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