tciotti2003
Technical User
Hello All;
Here is the issue. Callers call into a VDN. This is for after hours. The call is then sent via a vector to another VDN/vector which flows to an after hours VM box asking to have the caller leave a message. VM box is a virtual station 4631. Problem is that VDN 5000's ANI info is sent through the call so when it hits the VM, the VM system sees 5000 and since there is no VM box for that it will tell the caller to ahng up. Any thoughts??
Here is the issue. Callers call into a VDN. This is for after hours. The call is then sent via a vector to another VDN/vector which flows to an after hours VM box asking to have the caller leave a message. VM box is a virtual station 4631. Problem is that VDN 5000's ANI info is sent through the call so when it hits the VM, the VM system sees 5000 and since there is no VM box for that it will tell the caller to ahng up. Any thoughts??