How do I add a new phone to my IP Office system?

[yikes123]

I have IP Office manager 9.0.4. Recently one phone died, so I bought a new one and thought I could plug it into the network and it should work. I have set the vlan id on the new phone after pressing * and 27238. This is usually the only thing it needs I think. But it keeps staying at DHCP when I boot up the phone. Is there anything else I need to do? thanks!

 

[TouchToneTommy]

Maybe go to an existing phone, and check the ADDR settings, duplicate them on the new phone (but of course, not the phone IP or you will cause a conflict)

 

[yikes123]

thanks Tommy, the only thing I see is the vlan id, which I set on the new phone and is still stuck at DHCP.

 

[intrigrant]

If the phone boots up it display the message "DHCP press * to configure"
Press * when you see the message, it will ask for a password which by default is CRAFT
Then it shoud show
"Phone IP Address : 0.0.0.0" enter a free IP address plus #
"IP Mask : 0.0.0.0" enter the LAN IP Mask e.g. 255.255.255.0 plus #
"Gateway : 0.0.0.0" enter the IP Office IP address in the voice VLAN plus #
"MCIP Address : 0.0.0.0" enter the IP Office IP address in the voice VLAN plus #
"Fileserver : 0.0.0.0" enter the IP Office IP address in the voice VLAN plus #
"VLAN ID: 0" enter the VLAN ID of the voice VLAN
"L2Q...: Auto" just press# and # again to save settings.
Then the phone reboots and register to IP Office and at the end of the boot sequence it will ask for a phone number and a password.
It depends on settings in IP Office if you need to enter a password or not.
Done.

 

[yikes123]

thanks intrigrant. I forgot to mention the system uses DHCP