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Hotel Wake Up Service Button 1

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4vayaMan

Programmer
Dec 21, 2010
232
US
I don't know if anyone is aware, but just like the Partner System - the Basic Mode does have a wake up service feature. The Essential Edition mode, however, does not. Has anyone had any experience with replicating this feature in essential? I imagine it could be done in VM Pro somehow although I'm not sure how that module would look.
 
Make a short code that guests can dial from their rooms, such as 600, Voicemail Collect, "WakeUpForGuest"
WakeupGuest.jpg


Make another short code that only the hotel staff can dial, such as *699 (put it in their User Short Codes), Voicemail Collect, "WakeUpForFrontDesk"
WakeupFrontDesk.jpg
 
Absolutely perfect information. Thanks for posting - Star for you!
 
If I remember correctly, it can only do two alarms at once, meaning the 3rd and 4th and so on will be delayed. Imagine a hotel full of 6AM wake ups, but 99% get it at 6:05 and later. Here it is from the help:

Code:
· The Voicemail Pro is limited to 2 outgoing alarm calls at the same time (subject to voicemail port availability). Any additional alarm calls are delayed until the existing alarm calls have been completed.

-Austin
ACE: Implement IP Office
qrcode.png
 
AACon, that is because it uses two VM ports at the same time.
So for more wakeup calls you will need a lot more VM ports which increases the amount of wakeup calls.
But these days nobody uses the phone in a hotel room anymore.
Most uses use there own mobile phone for internet, alarms and calling.


BAZINGA!

I'm not insane, my mother had me tested!

 
You can trim the 5 retries down to 1 minute and ring for 29 sec, that should be enough for 10 wake-up's.

Need more? Throw in a database, and reduce the time options to hours + 5 min increments.
If there's more than one wake-up for a particular time, only one alarm is set.
When triggered, a module collects all extn's registered for that time-stamp and runs a post-dial action for each of them.


Kind regards

Gunnar
______________________________________
Mille viae ducunt homines per saecula Romam

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