Gamma Sip Trunk one way fax

[averageidiot]

Good morning guys,

wondering if someone can help me we have a client that has just had gamma sip lines installed, and can get incoming/outgoing however i have set the fax up and can only get one way communication from the fax machine (inbound) but cant get outbound no matter what i changed some T38 settings but currently have it set up as per the gamma set up guide.

just seeing if there is anything anyone can think of as to why this might be occuring

Regards

 

[amriddle01]

You usually need to turn the baud rate right down on the fax to like 9600, and/or turn the SIP/IP line setting on if it's a new machine and it has that setting



"No problem monkey socks

 

[averageidiot]

thanks for speedy reply amriddle01

changed the settings to what you specified and still no result when sending so don't think its that? not sure what else it could be.

 

[amriddle01]

How far does it get? Is it dialling out on the correct lines? Can it ring a landline/your mobile and start squeeling at you?



"No problem monkey socks

 

[averageidiot]

They only have the sip lines, you can hear it dialing then it appears to drop the call, i can run a monitor trace and post results if that would help? just doesn't make sense that the fax can receive fine.

 

[amriddle01]

Check what shortcode it's matching, SIP needs all digits dialled en-bloc if it trickle feeds them (overlap) it will fail



"No problem monkey socks

 

[averageidiot]

code: 9N
Feature: Dial
Telephone Number: N"@88.215.XX.XXX"
Line Group ID: 17

That's the Short code that its dialing, how can i check that its sending en-bloc not overlap.
it goes out exactly the same way as all other calls do via line group 17 unless there is a specific fax ssetting which I've just been through and cant see anything along those lines. i know its not the fax machine as ive disconnected from system and pushed it onto a Analogue line and could send/receive fine.

Thank you.

 

[amriddle01]

That will overlap send, change it to

code: 9XXXXXXXXXXX (that's 11 X's)
Feature: Dial
Telephone Number: N"@88.215.XX.XXX"
Line Group ID: 17

That should work but you will need to dial the full 11 digit number, even for local. You can get around it but just for testing try it as is



"No problem monkey socks

 

[amriddle01]

That's assuming you're UK based mind



"No problem monkey socks

 

[hairlessupportmonkey]

Gamma SIP - will be UK based.

Make is 9N;

dont send it via LG ID 17 send it via a proper ARS route to present the correct number

ACSS - SME
General Geek

 

[amriddle01]

Make is 9N;

That will not work in system or user shortcodes Sean, it only works in ARS (when dial delay count is used....as in UK)



"No problem monkey socks

 

[averageidiot]

amriddle

i have tested your 9XXXXXXXXXXX; this still didn't have the desired result it dialed then i just got engaged or busy beeps. just had someone else check that our fax is indeed working and still no result. again open to suggestions really appreciate everyone's help.

 

[amriddle01]

Don't put a ; on the end and you need to get rid of be other shortcode, if it doesn't work post a monitor trace, why 9N anyway? Can't they be bothered taking the 9 out the fax programming?



"No problem monkey socks

 

[averageidiot]

just done this and still not working please see attached trace

http://apexdata.info/trace.txt

 

[amriddle01]

You cut the trace off just before the critical point, but the call reaches the provider and they acknowledge the call and attempt to call the number...then you cur the trace off

805662451mS SIP Tx: UDP 10.170.XXX.XXX:5060 -> 88.215.XX.XXX:5060
INVITE sip:01634291050@88.215.XX.XXX SIP/2.0
Via: SIP/2.0/UDP 88.215.XX.XXX:5060;rport;branch=z9hG4bKa5308a8cf38a8b7fe27a48f355d32cd1
From: "Main Fax" <sip:01293225101@88.215.XX.XXX>;tag=98010bfdc0eddc1d
To: <sip:01634291050@88.215.XX.XXX>
Call-ID: 741fb211a7b21b98d9303b8ae3ce4aff
CSeq: 1121788515 INVITE
Contact: "Main Fax" <sip:+1293225101@88.215.XX.XXX:5060;transport=udp>
Max-Forwards: 70
Allow: INVITE, ACK, CANCEL, OPTIONS, BYE, REFER, NOTIFY, INFO, UPDATE
Content-Type: application/sdp
Supported: timer
User-Agent: IP Office 8.1 (69)
Content-Length: 186

v=0
o=UserA 1090566286 2132985538 IN IP4 88.215.XX.XXX
s=Session SDP
c=IN IP4 88.215.XX.XXX
t=0 0
m=image 49152 udptl t38
a=T38FaxVersion:0
a=T38FaxRateManagement:transferredTCF
805662794mS SIP Rx: UDP 88.215.XX.XXX:5060 -> 10.170.XXX.XXX:5060
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.170.XXX.XXX:5060;rport=5060;received=10.170.XXX.XXX;branch=z9hG4bKa5308a8cf38a8b7fe27a48f355d32cd1
From: "Main Fax" <sip:01293225101@10.170.XXX.XXX>;tag=98010bfdc0eddc1d
To: <sip:01634291050@88.215.XX.XXX>
Call-ID: 741fb211a7b21b98d9303b8ae3ce4aff
CSeq: 1121788515 INVITE
Content-Length: 0

But it does tell us it gets out from you now and the provider is handling the call at the point it fails, so either post the rest of the trace or ask them why it fails



"No problem monkey socks

 

[averageidiot]

Amriddle Thanks for your help today how do i give you a star!

here is the rest of the trace.

805662796mS CMLineRx: v=0
CMProceeding
Line: type=SIPLine 17 Call: lid=17 id=25902 in=0
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=901634291050
IE CMIEDeviceDetail (231) LOCALE=eng HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=25902 ipaddr=10.170.XXX.XXX apps=0
805662797mS CMCallEvt: 0.25901.0 3146 TargetingEP: RequestEnd 17.25902.0 3146 SIPTrunk Endpoint
805662797mS CMTARGET: 0.25900.0 3146 MainFax.0: CancelTimer CMTCNoAnswerTimeout
805662797mS CMCallEvt: 0.25901.0 -1 BaseEP: DELETE CMEndpoint f51860c8 TOTAL NOW=4 CALL_LIST=2
805662798mS CMCallEvt: 17.25902.0 3146 SIPTrunk Endpoint: StateChange: END=B CMCSOffering->CMCSAccept
805662798mS CMCallEvt: 0.25900.0 3146 MainFax.0: StateChange: END=A CMCSDialling->CMCSDialled
805662798mS CMExtnEvt: v=1 State, new=Proceeding old=Dialling,0,0,MainFax
805662799mS CMExtnTx: v=3011, p1=0
CMProceeding
Line: type=AnalogueExtn 2 Call: lid=0 id=1 in=0
BChan: slot=0 chan=1
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=901634291050
IE CMIEDeviceDetail (231) LOCALE=eng HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=1 rx_gain=32 tx_gain=32 ep_callid=25902 ipaddr=10.170.113.250 apps=0
Timed: 05/07/13 14:47

 

[amriddle01]

That still doesn't show the next SIP message coming in unfortunately this was the last message:

805662794mS SIP Rx: UDP 88.215.XX.XXX:5060 -> 10.170.XXX.XXX:5060
SIP/2.0 100 Trying

The next Rx will say what happens and it just isn't in that trace



"No problem monkey socks

 

[averageidiot]

05663163mS RES: Fri 5/7/2013 14:47:32 FreeMem=60333268 59431900(2) CachedMem=901368 CMMsg=11(11) Buff=5200 1420 999 12351 5 Links=14171 BTree=0 CPU=1/3/7227/40012/50225/2
805663163mS RES2: IP 500 V2 8.1(69) Tasks=43 RTEngine=0 CMRTEngine=0 ExRTEngine=0 Timer=86 Poll=0 Ready=0 CMReady=0 CMQueue=0 VPNNQueue=0 Monitor=3 SSA=1 TCP=38 TAPI=0 ASC=1 SYS=MNTD OPT=UMNT SDSPD=2034
805663163mS RES4: XML MemObjs=45 PoolMem=2097152(1) FreeMem=2082064(1)
805663185mS PRN: Monitor Status IP 500 V2 8.1(69)
805663185mS PRN: LAW=A PRI=0, BRI=0, ALOG=0, VCOMP=32, MDM=0, WAN=0, MODU=0 LANM=0 CkSRC=0 VMAIL=1(VER=3 TYP=1) 1-X=0 CALLS=2(TOT=3146)
805663825mS SIP Rx: UDP 88.215.XX.XXX:5060 -> 10.170.xxx.xxx:5060
SIP/2.0 100 Trying
Via: SIP/2.0/UDP 10.170.xxx.xxx:5060;rport=5060;received=10.170.xxx.xxx;branch=z9hG4bKa5308a8cf38a8b7fe27a48f355d32cd1
From: "Main Fax" <sip:01293225101@10.170.xxx.xxx>;tag=98010bfdc0eddc1d
To: <sip:01634291050@88.215.XX.XXX>
Call-ID: 741fb211a7b21b98d9303b8ae3ce4aff
CSeq: 1121788515 INVITE
Content-Length: 0

805664575mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,Extn1305: DSS Emulation DefinityCPark Key Pressed 2
805664576mS CD: CALL: 0.25900.0 BState=Ringing Cut=3 Music=0.0 Aend="MainFax(3011)" (0.1) Bend="Line 17" [Line 17] (0.0) CalledNum=01634291050@88.215.XX.XXX () CallingNum=3011 (MainFax) Internal=0 Time=8135 AState=Dialled
805664785mS CMCallEvt: 0.25903.0 -1 BaseEP: NEW CMEndpoint f51fa990 TOTAL NOW=5 CALL_LIST=2
805664786mS CMCallEvt: 0.25903.0 -1 Extn1305.-1: NEW CMExtnEndpoint f51fa990, Name=Extn1305, Extn=1305, Phys Extn=1305
805664786mS CMCallEvt: CREATE CALL:3147 (f51f31f8)
805664786mS CMCallEvt: 0.25904.0 -1 BaseEP: NEW CMEndpoint f51860c8 TOTAL NOW=6 CALL_LIST=2
805664788mS CMExtnEvt: Extn1305: CMExtnHandler::SetCurrent( id: 0->25903 )
805664789mS CMExtnRx: v=1305, p1=0
CMSetup
Line: type=IPLine 250 Call: lid=257 id=25903 in=0
Called[] Type=Default (100) Reason=CMDRdirect Calling[1305] Type=Internal Plan=Default
BC: CMTC=Speech CMTM=Circuit CMTR=64 CMST=Default CMU1=ALaw
IE CMIECallingPartyName (110)(Type=CMNameDefault) name=Extn1305
IE CMIECallingPartyKName (226)(Type=CMNameDefault) name=Tony B
IE CMIEFastStartInfoData (6) 10 item(s)
805664789mS CMCallEvt: 257.25903.0 3147 Extn1305.0: StateChange: END=A CMCSIdle->CMCSDialInitiated
805664790mS CMExtnEvt: v=6 State, new=Dialling old=Idle,0,0,Extn1305
805664792mS CMTARGET: 257.25903.0 3147 Extn1305.0: LOOKUP CALL ROUTE: type=100 called_party= sub= calling=1305 dir=out complete=0 ses=0
805664792mS CMTARGET: 257.25903.0 3147 Extn1305.0: ADD TARGET (N): number= type=100 depth=1 nobar=1 setorig=1 ses=0
805664792mS CMCallEvt: 257.25903.0 3147 Extn1305.0: StateChange: END=A CMCSDialInitiated->CMCSDialling
805664795mS CMExtnTx: v=1305, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=257 id=25903 in=0
IE CMIEFastStartInfoData (6) 2 item(s)
IE CMIESecurityData (253) 2 item(s)
Timed: 05/07/13 14:47
805664796mS CMExtnTx: v=1305, p1=8006
CMFacility
Line: type=IPLine 250 Call: lid=257 id=6 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
805664796mS CMExtnTx: v=1305, p1=0
CMSetupAck
Line: type=IPLine 250 Call: lid=257 id=25903 in=0
Timed: 05/07/13 14:47
805664797mS CD: CALL: 257.25903.0 BState=Idle Cut=1 Music=3.0 Aend="Extn1305(1305)" (0.0) Bend="" [] (0.0) CalledNum= () CallingNum=1305 (Extn1305) Internal=1 Time=11 AState=DialInitiated
805664798mS H323Evt: SetOperational 6015 10.170.xxx.xxx:0 to 0
805664798mS CMMap: PCG::AddToneGenerator g D1[1] for cp[481]b0r1 append pcp[482]b0r1 (total 1)
805664798mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[482]b0r1 Configure 0.0
805664798mS CMMap: PlatformConnectionAudioSAP::ConnectVoice pcp[482]b0r1 ConnectIndication 0.0
805664799mS CMMap: a=0.0 b=0.0 pcp[481]b0r1 RTPD1
805664799mS H323Evt: SetOperational 6015 10.170.xxx.xxx:49154 to 1
805665490mS CMExtnEvt: Extn1308: No user activity
805665792mS H323Evt: RTP(50t): 10.170.xxx.xxx/49154 10.170.113.14/51928 CODEC=Alaw64K(4) PKTSZ=160 RFC2833=off AGE=994 SENT=50 (avg size=160) RECV=38 (avg size=160)
805666606mS CMExtnEvt: v=(null) State, new=Idle old=Idle,0,0,Extn1305: DSS Emulation DefinityCPark Key Pressed 2
805667095mS CMExtnEvt: Extn1305: ProcessShortCode feature=UnParkCall id=1
805667096mS CMExtnEvt: Extn1305: UnParkCall pickup=0.25899.0 3145 PARK:1 OnCurrent=1
805667096mS CMCallEvt: 257.25903.0 3147 Extn1305.0: Pickup 0.25899.0 3145 PARK:1 state CMCSDialling
805667096mS CMLOGGING: CALL:2013/07/0514:47,00:00:00,000,,O,,,,,,1,,""n/a,0
805667097mS CD: CALL: 257.25903.0 BState=Idle Cut=1 Music=0.0 Aend="" (0.0) Bend="" [] (0.0) CalledNum= () CallingNum= () Internal=1 Time=2311 AState=Idle
805667097mS CD: CALL: 257.25903.0 Deleted
805667097mS CMCallEvt: 0.25904.0 -1 BaseEP: DELETE CMEndpoint f51860c8 TOTAL NOW=5 CALL_LIST=2
805667097mS CMCallEvt: END CALL:3147 (f51f31f8)
805667098mS CMCallEvt: 257.25903.0 -1 Extn1305.0: StateChange: END=X CMCSDialling->CMCSOGConnReq
805667099mS CMExtnTx: v=1305, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=257 id=25903 in=0
IE CMIEFastStartInfoData (6) 2 item(s)
Timed: 05/07/13 14:47
805667099mS CMExtnTx: v=1305, p1=8006
CMFacility
Line: type=IPLine 250 Call: lid=257 id=6 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
805667100mS CMExtnEvt: v=6 State, new=Connected old=Dialling,0,0,Extn1305
805667101mS CMExtnTx: v=1305, p1=0
CMConnect
Line: type=IPLine 250 Call: lid=257 id=25903 in=0
Timed: 05/07/13 14:47
805667101mS CMExtnRx: v=1305, p1=0
CMConnectAck
Line: type=IPLine 250 Call: lid=257 id=25903 in=0
805667101mS CMCallEvt: 257.25903.0 -1 Extn1305.0: PickupProcessInboundMsg CMConnectAck
805667102mS CMCallEvt: 257.25903.0 -1 Extn1305.0: Pickup Complete
805667102mS PRN: CDR - ResetQueueSize=1500
805667103mS PRN: CDR - TCPSend maxqueuesize=1500 framecount=1500 operational=0
805667103mS ERR: CDRServer discarding - framecount=1500
805667103mS CMCallEvt: 1305: Pickup Complete CALL: (AEND=01634290879@88.215.XX.XXX BEND=1) ss_pickup 0
805667103mS CMCallEvt: 0.25899.0 3145 PARK:1: CallLost (Park @1) cause=CMCausePickup
805667109mS CMCallEvt: 0.25899.0 -1 PARK:1: StateChange: END=X CMCSConnected->CMCSDelete
805667112mS CMCallEvt: 257.25903.0 3145 Extn1305.0: StateChange: END=B CMCSOGConnReq->CMCSConnected
805667112mS CMTARGET: 257.25903.0 3145 Extn1305.0: ~CMTargetHandler f51c1c98 ep f51fa990
805667114mS CMExtnTx: v=1305, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=257 id=25903 in=0
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=01634290879@88.215.XX.XXX
IE CMIEDeviceDetail (231) LOCALE=eng HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=3 rx_gain=32 tx_gain=32 ep_callid=25887 ipaddr=10.170.xxx.xxx apps=0
IE CMIERedirectingPartyName (232)(Type=CMNameDefault) name=Extn1308
IE CMIERedirectingPartyKName (233)(Type=CMNameDefault) name=Steve
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:4) number=1308
Tag type=Text flags=0x1 [Main XXXXXXXXXXXXNo.] [0x4d 0x61 0x69 0x6e 0x20 0x54 0x50 0x53 0x20 0x43 0x72 0x61 0x77 0x6c 0x65 0x79 0x20 0x4e 0x6f 0x00 ]
Timed: 05/07/13 14:47
805667118mS CMExtnTx: v=1305, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=257 id=25903 in=0
IE CMIEFastStartInfoData (6) 2 item(s)
Timed: 05/07/13 14:47
805667119mS CMExtnTx: v=1305, p1=8006
CMFacility
Line: type=IPLine 250 Call: lid=257 id=6 in=1
IE CMIEFastStartInfoData (6) 2 item(s)
805667120mS CMLineTx: v=0
CMFacility
Line: type=SIPLine 17 Call: lid=17 id=25887 in=1
805667122mS CMExtnTx: v=1305, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=257 id=25903 in=0
Timed: 05/07/13 14:47
805667122mS CMExtnTx: v=1305, p1=0
CMFacility
Line: type=IPLine 250 Call: lid=257 id=25903 in=0
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:0 N:100 R:4) number=01634290879@88.215.XX.XXX
IE CMIEDeviceDetail (231) LOCALE=eng HW=15 VER=8 class=CMDeviceSIPTrunk type=0 number=17 channel=3 rx_gain=32 tx_gain=32 ep_callid=25887 ipaddr=10.170.xxx.xxx apps=0
IE CMIERedirectingPartyName (232)(Type=CMNameDefault) name=Extn1308
IE CMIERedirectingPartyKName (233)(Type=CMNameDefault) name=Steve
IE CMIERedirectingPartyNumber (234)(P:100 S:100 T:101 N:100 R:4) number=1308
IE CMIESupplementaryService (3)
Interpretation APDU
rejectAnyUnrecognisedInvokePdu
CallTransferComplete.Invoke.CodePageUnknown
invokeId 18666
redirection name '' redirection number '01634290879' primary end answered
Tag type=Text flags=0x1 [Main XXXXXXXXXXXXNo.] [0x4d 0x61 0x69 0x6e 0x20 0x54 0x50 0x53 0x20 0x43 0x72 0x61 0x77 0x6c 0x65 0x79 0x20 0x4e 0x6f 0x00 ]
Timed: 05/07/13 14:47
805667123mS CMLineTx: v=0
CMFacility
Line: type=SIPLine 17 Call: lid=17 id=25887 in=1
Called[] Type=Default (100) Reason=CMDRdirect Calling[1305] Type=Internal Plan=Default
IE CMIESupplementaryService (3)
Network Facility Extension
sourceEntity: 0
destinationEntity: 0
Interpretation APDU
discardAnyUnrecognisedInvokePdu
RetrieveNotific.Invoke.CodePageISO8859-1
invokeId 18667
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Extn1305
IE CMIERespondingPartyKName (229)(Type=CMNameDefault) name=Tony B
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=1305
IE CMIEDeviceDetail (231) LOCALE=eng HW=15 VER=8 class=CMDeviceH323Phone type=88 number=8006 channel=0 rx_gain=32 tx_gain=32 ep_callid=25903 ipaddr=10.170.xxx.xxx apps=0
IE CMIECallingPartyName (110)(Type=CMNameDefault) name=Extn1305
IE CMIECallingPartyKName (226)(Type=CMNameDefault) name=Tony B
Tag type=Text flags=0x1 [Main XXXXXXXXXXXXNo.] [0x4d 0x61 0x69 0x6e 0x20 0x54 0x50 0x53 0x20 0x43 0x72 0x61 0x77 0x6c 0x65 0x79 0x20 0x4e 0x6f 0x00 ]
805667124mS CMLineTx: v=0
CMFacility
Line: type=SIPLine 17 Call: lid=17 id=25887 in=1
IE CMIERespondingPartyName (228)(Type=CMNameDefault) name=Extn1305
IE CMIERespondingPartyKName (229)(Type=CMNameDefault) name=Tony B
IE CMIERespondingPartyNumber (230)(P:100 S:100 T:101 N:100 R:4) number=1305
IE CMIEDeviceDetail (231) LOCALE=eng HW=15 VER=8 class=CMDeviceH323Phone type=88 number=8006 channel=0 rx_gain=32 tx_gain=32 ep_callid=25903 ipaddr=10.170.xxx.xxx apps=0
805667125mS CMCallEvt: 0.25899.0 -1 BaseEP: DELETE CMEndpoint f515fbc8 TOTAL NOW=4 CALL_LIST=2
805667125mS CD: CALL: 17.25887.1 BState=Connected Cut=3 Music=0.0 Aend="Line 17" (0.0) Bend="" [Extn1305(1305)] (0.0) CalledNum=1305 (Extn1305) CallingNum=01634290879@88.215.XX.XXX () Internal=0 Time=138237 AState=Connected
805667127mS CMMap: a=0.0 b=0.0 pcp[481]b0r1 RTPD0
805667127mS H323Evt: SetOperational 6015 10.170.xxx.xxx:49154 to 0
805667127mS CMMap: PCG::MapBChan pcp[481]b0r1 cp_b 0 other_cp_b 0 type CGTypeSimple
805667128mS CMMap: a=0.0 b=0.0 pcp[471]b0r1 RTPH0
805667128mS H323Evt: SetOperational 6013 10.170.xxx.xxx:49158 to 0
805667128mS CMMap: PCG::MapBChan pcp[471]b0r1 cp_b 0 other_cp_b 0 type CGTypeSimple
805667128mS CMMap: PCG::MapBChan cp rtp_relay_id 0 cp_other rtp_relay_id 0 , cp use_reserved_codec 0, cp_other use_reserved_codec 0
805667128mS CMMap: PCG::MapBChan cp RTP local 10.170.xxx.xxx:49158 remote 88.215.XX.XXX:12890 , cp_other RTP local: 10.170.xxx.xxx:49154 remote 10.170.113.14:51928
805667128mS CMMap: PCG::MapBChan cp oob 0 rfc_2833 1 , cp_other oob 1, rfc_2833 0
805667129mS CMMap: PCG::MapBChan rtpRelay Open got rtpRelay ID: 1
805667129mS CMMap: PCG::MapBChan rtpRelay Configure success
805667129mS H323Evt: SetOperational 6013 10.170.xxx.xxx:49158 to 1
805667129mS H323Evt: SetOperational 6015 10.170.xxx.xxx:49154 to 1
805667402mS SIP Rx: UDP 88.215.XX.XXX:5060 -> 10.170.xxx.xxx:5060
SIP/2.0 500 Server Internal Error
Via: SIP/2.0/UDP 10.170.xxx.xxx:5060;rport=5060;received=10.170.xxx.xxx;branch=z9hG4bKa5308a8cf38a8b7fe27a48f355d32cd1
To: <sip:01634291050@88.215.XX.XXX>;tag=3582020870-605855
From: "Main Fax" <sip:01293225101@10.170.xxx.xxx>;tag=98010bfdc0eddc1d
Call-ID: 741fb211a7b21b98d9303b8ae3ce4aff
CSeq: 1121788515 INVITE
Allow: CANCEL, ACK, INVITE, BYE, OPTIONS, REGISTER, NOTIFY, INFO, REFER, SUBSCRIBE, PRACK, UPDATE, MESSAGE, PUBLISH
Contact: <sip:01634291050@88.215.XX.XXX:5060>
Content-Length: 0

 

[Bas1234]

Try this; On the SIP Line > T.38 > untick "use default" and tick "Disable T30 ECM"

___________________________________________
It works! Now if only I could remember what I did...

Dain Bramaged (Avaya Search tool

http://tinyurl.com/bas1234

)
______________________________________

 

[amriddle01]

They send this:

805667402mS SIP Rx: UDP 88.215.XX.XXX:5060 -> 10.170.xxx.xxx:5060
SIP/2.0 500 Server Internal Error

Ask them why their server is throwing an error



"No problem monkey socks