I'm trying to forward voicemail to forward to emails to their respective departments. I have 8 UM already loaded in the system, I just don't know how to go about it.
Are you trying to setup Unified Messaging or Message Forwarding?
Unified Messaging - integrates with Outlook etc where you have an inbox for vmail.
Message Forwarding - sends a wav file (the message) to an email address
This does not integrate with Outlook etc.
You can refer to these 2 guides that are on any BCM:
-Unified Messaging Configuration Guide
-Message Forwarding info is found in the Callpilot Setup and Operation Guide
Thank you So much, but it seems like Call Pilot manager is different then Call pilot desktop. Please correct me if i'm wrong because I don't see anywhere in call pilot where I can forward the voicemail to a specific email
Is there anyway to update it 5.0 from 4 ? and I see you mentioned 50/450 but I have 400 does that matter? we have a 50 in branch office but I haven't gotten to that yet
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