stcroix1
Technical User
- Feb 15, 2007
- 41
I have an IP500 4.2(4) using an upgraded embedded vmail card, with queuing turned on that won't play the locally recorded announcement. The calls ring into the Main huntgroup 276 and it rings 4-5 times and I can hear vmail pick up and see in status active calls that it should be playing Announcement 1(connected) but the caller hears nothing but dead air. The phones continue to ring and if I pick up I am connected. I am dialing *1276# recording my message and saving it using the short code *1N#, Record Message, N".1" for the Play 1st Announcement and *2276# for the Play 2nd Announcement. I pushed a 4.1 (12) config into the upgraded system 4.2(4)and everything works fine but this. Any help would be appreciated.