abartolino
Technical User
I have an Avaya IP Office phone system. In our elevators we have an emergency phone used to contact our seceurity desk from the car and used to contact the car from the security desk. I am unable to call and connect to the car from the security desk. I can call from the car to the security desk OK. We did recently switch phone systems from a Nortel Option 11c to the Avaya IP Office system. Can anyone tell me why I'm unable to dial and connect to the car (elevator) from the security desk?