Hi all,
I have a SIP virtual trunk configured through NRS to direct x7780 to an IP Fax server:
- When I dial 7780 internally I get the fax server.
- When i dial in to our callpilot auto attendant and then dial thru to 7780 I get the fax server.
- When I dial an external DID using IDC to 7780 I get switchboard.
Any ideas why the DID/IDC is not working here? Is there something in ESN or the route that is making it fail?
Thanks,
Joel
I have a SIP virtual trunk configured through NRS to direct x7780 to an IP Fax server:
- When I dial 7780 internally I get the fax server.
- When i dial in to our callpilot auto attendant and then dial thru to 7780 I get the fax server.
- When I dial an external DID using IDC to 7780 I get switchboard.
Any ideas why the DID/IDC is not working here? Is there something in ESN or the route that is making it fail?
Thanks,
Joel