DID to SIP virtual trunk

[goddajoe]

Hi all,

I have a SIP virtual trunk configured through NRS to direct x7780 to an IP Fax server:

- When I dial 7780 internally I get the fax server.
- When i dial in to our callpilot auto attendant and then dial thru to 7780 I get the fax server.
- When I dial an external DID using IDC to 7780 I get switchboard.

Any ideas why the DID/IDC is not working here? Is there something in ESN or the route that is making it fail?

Thanks,

Joel

 

[goddajoe]

Think I might have found the problem in the Route:

IDC NO
DCNO 0 *
NDNO 0


Can I change this on the fly or do I need to disable the dch and route first?

Thanks,

Joel

 

[bignose21]

you can just do it, IDC yes then change the tables if you are not using table 0 then enter all the way out

 

[goddajoe]

Hi,

This didn't work. I tried all of the following:

Route:
-idc yes/no
-targ 0 and targ 1

Trunk:
-NCOS 0, NCOS 7 (max)
-cls CTD/UNR
-tgar 0 and tgar 1 (both in sync and staggered compared to trunk)

The call continues to go to switchboard instead of going to the fax server only when using the DID -> IDC -> DSC phone number. Any ideas/assistance is appreciated!

Here is the route:

TYPE RDB
CUST 00
ROUT 12
DES SIPGW
TKTP TIE
M911P NO
ESN NO
CNVT NO
SAT NO
RCLS EXT
VTRK YES
ZONE 00010
PCID SIP
CRID NO
NODE 1000
DTRK NO
ISDN YES
MODE ISLD
DCH 40
IFC SL1
PNI 00001
NCNA YES
NCRD YES
TRO YES
FALT NO
CTYP CDP
INAC YES
ISAR NO
DAPC NO
MBXR NO
MBXOT NPA
MBXT 0
PTYP ATT
CNDP UKWN
AUTO NO
DNIS NO
DCDR NO
ICOG IAO
SRCH LIN
TRMB YES
STEP
ACOD 7177
TCPP NO
PII NO
AUXP NO
TARG 01
CLEN 1
BILN NO
OABS
INST
IDC NO
DCNO 0 *
NDNO 0
DEXT NO
ANTK
SIGO ESN5
ICIS YES
TIMR ICF 512
OGF 512
EOD 13952
DSI 34944
NRD 10112
DDL 70
ODT 4096
RGV 640
GRD 896
SFB 3
NBS 2048
NBL 4096

IENB 5
TFD 0
VSS 0
VGD 6
SST 5 0
NEDC ORG
FEDC ORG
CPDC NO
DLTN NO
HOLD 02 02 40
SEIZ 02 02
SVFL 02 02
DRNG NO
CDR NO
VRAT NO
MUS NO
MANO NO
FRL 0 0
FRL 1 0
FRL 2 0
FRL 3 0
FRL 4 0
FRL 5 0
FRL 6 0
FRL 7 0
OHQ NO
OHQT 00
CBQ NO
AUTH NO
TTBL 0
ATAN NO
OHTD NO
PLEV 2
ALRM NO
ART 0
SGRP 0
ARDN NO
CTBL 0
AACR NO


Here is the standard trunk:

DES VGWTRK
TN 232 1 11 14 VIRTUAL
TYPE IPTI
CDEN 8D
CUST 0
XTRK VTRK
ZONE 00010
LDOP BOP
TIMP 600
BIMP 600
AUTO_BIMP NO
NMUS NO
TRK ANLG
NCOS 7
RTMB 12 367
CHID 367
TGAR 1
STRI/STRO WNK WNK
SUPN YES
AST NO
IAPG 0
CLS CTD DTDP CND ECD WTA LPR APN THFD SPCD MSNV
P10 NTC
TKID
AACR NO


Here is the dch:

ADAN DCH 40
CTYP DCIP
DES DCH2SS
USR ISLD
ISLM 4000
SSRC 1800
OTBF 127
NASA YES
IFC SL1
CNEG 1
RLS ID 5
RCAP ND2 MWI TAT
MBGA NO
H323
OVLR NO
OVLS NO

 

[bignose21]

Can you print your NET_DATA in 21

 

[goddajoe]

Hi here is Net_Data and below that is RLI 17 and below that is the dsc I'm using which you'll notice is also pointing to RLI 17. Not sure what to make of that.

TYPE NET_DATA
CUST 00
OPT RTD
AC1 INTL NPA NXX
AC2 SPN LOC
FNP YES
ISDN YES
VPNI 1
PNI 1
PINX_DN
MBG 0
BSGC 65535
PFX1
PFX2
HLOC 300
LSC
RCNT 5
PSTN NO
TNDM 15
PCMC 15
SATD 1
OCLI NO
MSCO_DP PRV
DITI YES
TRNX NO
EXTT NO
FTOP FRES
VNR YES
RLI 17
CDPL 4
UDPL 10
NIT 8
NAS_ATCL YES
NAS_ACTV NO
FOPT 6
CNTC
NATC
INTC
ELC NO

__________________

RLI 17
ELC NO
ENTR 0
LTER NO
ROUT 12
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
SCNV NO
CNV NO
EXP NO
FRL 1
DMI 0
CTBL 0
ISDM 0
FCI 0
FSNI 0
DORG NO
SBOC RRA
PROU 1
COPT 1
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ENTR 1
LTER NO
ROUT 80
TOD 0 OFF 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
CNV NO
EXP NO
FRL 1
DMI 3
CTBL 0
FCI 0
FSNI 0
SBOC RRO
COPT 1
IDBB DBD
IOHQ NO
OHQ NO
CBQ NO

ENTR 2
LTER YES
CONA NO
TOD 0 ON 1 ON 2 ON 3 ON
4 ON 5 ON 6 ON 7 ON
VNS NO
FRL 1
DMI 14
CTBL 0
FCI 0
FSNI 0
DORG NO
SBOC RRO
COPT 1
IDBB DBD
IOHQ NO

ISET 3
NALT 5
MFRL 1
OVLL 0


____________


DSC 7780
FLEN 4
DSP LSC
RLI 17
NPA
NXX

 

[kstaff22]

what is the ncos on the incoming DID trunks?--is it high enough to access the rli for the cdp?

 

[goddajoe]

Hi thanks for the response - the NCOS on DID is 0 which relates as you'd expect to FRL 0. Does this mean I should lower FRL on RLI 17 or raise NCOS on DID?

 

[kstaff22]

well that depends
do you restrict any users from dialing CDP?---if so raise the ncos on the incoming trunks---if not just lower the FRL in the rli to 0.

 

[goddajoe]

I changed the FRL to 0 on RLI 17 and the issue is fixed! Thank you so much kstaff22 and bignose21!