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Dial By Name - Disconnects Caller 1

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robspwing

IS-IT--Management
Oct 29, 2008
232
US
Hi All,

Thanks for any help on this.

For some reason when a caller calls in and chooses the dial by name option, they type in the first name of the individual, the system will prompt them with a list of individuals according to what they typed, and when they choose the person the phone will just disconnect. Maybe I am missing an option in the Dial By Name box in VMPro?



Rob

Doc, we better back up. We don't have enough road to get up to 88.
 
The true portion of the Dial by Name Box, should lead to a Transfer Box, with the specific set as $KEY.

ACSS - (SME)
 
I was missing the transfer box. Thanks Kewl99

Rob

Doc, we better back up. We don't have enough road to get up to 88.
 
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