Dial By Name - Disconnects Caller 1

[robspwing]

Hi All,

Thanks for any help on this.

For some reason when a caller calls in and chooses the dial by name option, they type in the first name of the individual, the system will prompt them with a list of individuals according to what they typed, and when they choose the person the phone will just disconnect. Maybe I am missing an option in the Dial By Name box in VMPro?



Rob

Doc, we better back up. We don't have enough road to get up to 88.

 

[kewl99]

The true portion of the Dial by Name Box, should lead to a Transfer Box, with the specific set as $KEY.

ACSS - (SME)

 

[robspwing]

I was missing the transfer box. Thanks Kewl99

Rob

Doc, we better back up. We don't have enough road to get up to 88.