denial event 1190: No circ/chan avail

[keschber]

CM 5.2.1

I have an ISDN PRI that was working OK for years but sudenly we can't make local calls out on it.

We get this denial event in the list trace. denial event 1190: No circ/chan avail and the caller hears a fast busy.

This area requires 10 digit dialing so we have to dial the AC for local numbers.

The prefix mark on the route pattern is 4 which strips the 1. this is the way it has always been working, not changes on our end.

I changed the prefix mark to 1 so that it does nto strip the leading 1. In this scenario, the call goes through but the telco switch plays a recording saying that the call can not be completed as dialed.

I have also tried leaving the prefix mark set to 4 and stripping the 1 but still get the recording.

I don't beleive that the telco wants to see the leading 1, but do not understand why I get the denial event 1190 if I don't strip the 1 first.

time data

10:18:03 active station 17153941263 cid 0xd54
10:18:03 G711MU ssff ps:20
rgn:57 [10.123.12.54]:49520
rgn:57 [10.123.12.198]:2072
VOIP data from: [10.123.12.198]:2072
10:18:15 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:13 WC:9 Avg:0
10:18:15 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
10:18:17 short inter-digit delay due to overlapping entries cid 0xd54
10:18:17 dial 812183906426# routeREFIX|FNPA|ARS
10:18:17 term trunk-group 857 cid 0xd54
10:18:17 dial 812183906426# routeREFIX|FNPA|ARS
10:18:17 route-pattern 715 preference 1 location 57/ALL cid 0xd54
10:18:17 seize trunk-group 857 member 2 cid 0xd54
10:18:17 Setup digits 2183906426
10:18:17 Calling Number & Name NO-CPNumber NO-CPName
10:18:17 denial event 1190: No circ/chan avail D1=0x8bfc D2=0xa90222
10:18:17 idle trunk-group 857 member 2 cid 0xd54
VOIP data from: [10.123.12.198]:2072
10:18:24 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:11 WC:9 Avg:0
10:18:24 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
VOIP data from: [10.123.12.198]:2072
10:18:34 Jitter:0 0 0 0 0 0 0 0 0 0: Buff:11 WC:9 Avg:0
10:18:34 Pkloss:0 0 0 0 0 0 0 0 0 0: Oofo:0 WC:0 Avg:0
10:18:43 TRACE COMPLETE station 17153941263 cid 0xd54

 

[texeric]

Did you call your provider? Is this an LD trunk?

 

[keschber]

I did not call the provider yet. No this circuit has no LD service on it.

 

[smokinjoe2938]

just to be clear, you have to dial 10 digits for a local call?

acss sme acis sme acss cm 5.2.1 acss cm and cmm acss aura messaging.

 

[texeric]

Perhaps when the provider made the change they also required you to provide calling party ID to them as well? Just a guess, but I would call the provider. They can see why a call may be failing through them.

 

[keschber]

The telco must have fixed it on their end. I never called them but it suddenly started working with the original PBX configuration.