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SMGR and CM sync but change no update

hcmbmt

Technical User
Jan 15, 2008
136
VN
Hi all,
The system has been working for more than 3 years, but now the changes are not being updated. What should I check in this situation?
  1. Changes made on SMGR are not being sent to CM.
  2. Changes made on CM are not being reflected on SMGR
On System Manager - Services - Inventory - Synchronization - Communication Manager - the status is
1741220928155.jpeg
Complete Jobs:
1741221002123.png
 
Is the synchronization issue related to the CM issue? The Secondary CM is now is Active and Primary is Standby.
1. In SMGR - Service - Inventory the setting as
1741250774861.jpeg
2. Interchange the two CM show issue:
1741250818555.jpeg
3. Summary status of two CH: sometimes standby shadowing off and duplication link is half.
1741250999191.png
 
I fixed it by rebooting the Primary CM and interchanging to make the Primary Active. I also added a new CM account and updated into the SMGR inventory.
 

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