One of our customers that does not have there IP Office networked wants to change the time and date. Not quite sure why it wouldn't change on its own but is there a way to change these settings through the phone?
ipolmans
if you post the solutions to your own problem some people will give you stars for being helpful to the next person that googles the issue and finds your thread
Joe W.
FHandw, ACSS (SME), ACIS (SME)
“This is the end of the world, make sure to buy your T-shirt before it is too late"
Original expression of my daughter
- on page 87-88 you will find the instructions for how to change date and time through the phones. There are many other features and functions that can be programmed through the phones, see table of contents on pg. 8 for a full list.
Note* phone based administration must be done through one of the first two extensions on the system.
I think that link refers to the Quick Mode in the "pre-8.0" essential edition, now equivalent to the Basic Edition. It uses a different TUI without most of the standard features and behaviour of IPO.
To change the time you have to set a phone as autoadministrator in the user main page, then follow the menu options on the phone
F***... well back to my original question then, is there a way to change time and date through the phones on IP office 500v2 r8.1 essential edition. Customer is in Montreal and thus we are not able to go on site and there system was not networked on installation as there IT department did not want it to be. So can this be done through the phones?
For systems without access to a time server, a number of methods to manually set the system time exist. These are available in the Release 4.1+. In both cases the user's login code, if set, is used to restrict access to the time and date settings.
1400, 1600, 9500 and 9600 Phones
Phones in these series (excluding the 1403/1603 models) can set the system time and date when the extension user is configured with System Phone Rights. The user is able to access menu options to set the time, date and time offset by selecting Features | Phone User | System Administration.
Other Phones
The following method is only supported on these phones: 2410, 2420, 4412, 4424, 4612, 4624, 4610, 4620, 4621, 5410, 5420, 5610, 5620, 5621, 6412, 6424. The phone needs to be configured with a Self Admin 2 button.
Enabling a User Button for Time and Date
1. Select the user who can adjust the system time and date.
· If necessary create a new user who can be used to log in and set the time and date before logging out.
2. On the User | Telephony tab, ensure that the user is configured as a system phone user.
3. On the User | Button Programming tab select and double-click on an available button.
4. Select Emulation > Self-Administer as the action.
5. In the Action Data field enter 2.
6. Enter an appropriate label for the button.
7. Adding another button set to the Emulation > Time of Day action is recommended as this will allow the user to view and confirm the systems current time.
8. Send the updated configuration to the system.
Using the Programmable Button
1. Press the programmed button. If the user has a Login Code set it is requested.
2. The options Date and Time are displayed.
3. To set the date press Date.
a. The current system date is displayed.
b. Enter the new date, using two digits for day and month. Use the * or # keys to insert the/separators. The format for date enter matches the locale of the system.
c. During entry the key labeled <<< can be used to backspace.
d. When the full date has been entered as required, press Next.
e. Press Done.
f. The phone will return to idle.
4. To set the time press Time.
a. The current system time is displayed.
b. Enter the new time using 24-hour clock format. Use the * or # keys to insert the : separator.
c. When the full time has been entered as required, press Done.
If they have the right lines for it, sounds best to establish a dial up connection and set a user to have admin rights. Have the customer enter the shortcode to enable the modem etc.
Thanks for all the help guys, I've been able to convince the IT department that networking the IP Office will be of benefit to all parties and thank god they've done it! all good now, thanks for the replies!!!
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.