D403017 error while trying to update a NS700 PBX

[JustaNetworkAdmin]

Hi there, I'm trying to update from version 4.3 to 4.41 and after I've upload my new firmware into the PBX memory I go to the update menu and after I've selected my new firmare file I click execute and I still receiving a D403017 error Failed to update error message. I haven't found what mean the error code anywhere. Somebody know what it mean or where to find it?

Thanks a lot!

 

[obtsystems]

is your file PFMPR_004_xxx_xxx or PCMPR_004_xxx_xxx

Have you selected target to upgrade.

 

[JustaNetworkAdmin]

Yes I targeted the pbx

 

[obtsystems]

I have one today I will try to update it to latest software and see what happens

 

[obtsystems]

I upgrade one today with no problems.

Check the file uploaded and make sure it matches the old file name with just the higher level number

 

[Merbac]

Are you using Internet Explorer? If so, try Firefox. I could not upgrade with IE at all, Firefox 100% successful.

 

[JustaNetworkAdmin]

Yes... Internet Explorer was the Issue... I've installed Firefox and everything went ok. Due to internal policies on our PC we cannot use all the features in internet explorer and they haven't found a way to do so on Firefox. Thanks to all for your help!