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NS700 not going to Night menu

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Justin RSU34

Justin RSU34

IS-IT--Management
Nov 27, 2023
43
US
Once our school district passes 2:30pm, the phone system changes to night mode, but any calls just ring directly through and they don't get the night custom service menu. Also, I see things arranged thusly in the Custom Service window

1736973273222.png

It looks like these can be dragged around and re-positioned. Do I need them set a certain way? Thanks.
 
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Ok, does anybody know if it matters what order CS Menus are in?
 
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