We have a weird occurence of a 3300 CX controller that shuts down every 3-4 days, it literally shuts down, no lights are lit on the front panel, and unplugging/plugging it back restarts it.. Is the CX power supply field replaceable? I cannot find it in the tech handbook...
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CX shutting down
- Thread starter CharlesBr
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- #3
They have a somewhat old release of 3300, 8.0 but I do not have the UR with me.. The logs will simply show that it powers up, not why or how it did power completely down. We've seen temperature mentioned in the logs but the room is climatized, it could be a bad sensor issue..
Don't think the CX can shut down like that. Need new controller although you could check that the fans are spinning first becuase it sounds like a heat problem.
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See the logs attached, it shut down during the evening, most likely, and the customer pulled the plug and plugged it back in around 9:00 a.m. There is a mention of the temps sensor being reinitialized, I don't know if this happens to a healthy cx.
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