Condition Editor and Wrong Time

[RobbyStar]

Hello ...

I've setup a very simple Condition, as per the Voice Mail Pro
example exercises! So setup a condition (Sunday to Thursday 08.00 to 18.00) then if that result returns true go through to Call Center Hunt Group. If out of hours, goes simply to a generic message.
The Customer Compain that the time is not correct, when I check the codition editor found that the problems on it.
Normally the time starts from 00:00 to 23:59 (24 hours = day )
Here in case the time starts 00:00 to 59:23.
I check the time on the server, its correct.
I Install the Same VMPro on my laptop found nothing error in setting time.
This is a strange thing I cant find an explination of it.
So whats can I do next to solve it ??

Thanks

 

[Gunnaro]

Normally the time starts from 00:00 to 23:59 (24 hours = day )
Here in case the time starts 00:00 to 59:23

Really?

Try ICR with time profiles, let the condition rest until you solved your 2,1 day time setting.


Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[RobbyStar]

Hi Gunnaro ...

Ok, Thanks ?
But How Can I solve this ? why the time appear like this ?
Again whats do you mean by "solved your 2,1 day time setting"

Thanks.

 

[Gunnaro]

Sorry, I meant 2,5 days...But there is no such thing as a 59 hour 23 minute time schedule, it would be 2 days, 11 hours and 23 minutes. If that is what you see in the condition, you should reinstall from scratch.

Are you google translating? Reading right to left?
If that's the case, your schedule is 23:59 to 00:00, only one minute open, rest of the day closed.

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[RobbyStar]

Hi Guuna ...

I re-install the VMPro but nothing change, the same VMPro install it on my Laptop, its working.
So its a strange thing.

 

[RobbyStar]

Hi ...

Sorry, But I think if there any thing on Windows server 2008 any thing related to time setting.
Note the time on the server is correct, but thinking if there is a thing on setting.

Thanks

 

[Gunnaro]

You should post a screenshot here, I would love to see that schedule of yours.

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[RobbyStar]

Hi Gunna,

Sorry, but because Im new in this fourm I dont know how to upload pic, can you guide me please ??

Thanks

 

[Gunnaro]

You're unreal!

But ok, here goes nothing..

- Get a free online storage account, let's say

http://www.mediafire.com

- Save a screenshot to your hard drive an upload to your account.
- Copy the image url
- Come back here, click the image icon (to the left of the link and smiley icon) and past in the url
- Preview to see if it loads the image
- Submit post if it does

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[RobbyStar]

Hi Dear ...

Thanks .. I solve it.
As I tell you, its a time setting on server configuration.

Thank alot.

 

[Gunnaro]

I check the time on the server, its correct.

Note the time on the server is correct, but thinking if there is a thing on setting

I solve it.
As I tell you, its a time setting on server configuration.

Amazing! What did you change? The millennium?

Kind regards

Gunnar
__________________________________________________________________
Hippos have bad eyesight, but considering their weight, it’s hardly their problem

 

[mattKnight]

Set to Timezone of Planet Zoarg?

Take Care

Matt
I have always wished that my computer would be as easy to use as my telephone.
My wish has come true. I no longer know how to use my telephone.