Class of Service XMWI

[andkas]

Hi all,

I am trying to setup Key 03 XMWK 8000 XXXX on a 1120 set to use as a secondary VM indicator.
I can add the key 03 XMWK 8000 XXXX and the cls smwa, but I cannot add the cls xmwi.
I get a sch0341 error.
Any ideas wil be appreciated.
Andy

 

[StanleySteamer]

I don't think you need SMWA.
And I don't know where you found XMWI.

All I've ever done is the key 03 XMWK 8000 XXXX like you've done.

 

[EddieDuece]

You need to have LMPX in the CLS.

 

[StanleySteamer]

Yes LMPX helps if you want the red LED to come on but you don't need it.

 

[GHTROUT]

DN XXXX must appear on the phone that you wish to add the XMWK Key to - you can make it a non-ring if you need to - it just needs to appear on the TN

~~
Gene at www.GHTROUT.com

 

[andkas]

The DN does appear on the the phone and I have LMPX in CLS.
I put a test mesage in XXXX VM and I did not receive any red light or indicator on key 03 XMWK 8000 XXXX
It is a MCR key with VM that is marped to anther TN.

 

[GHTROUT]

Does the Mailbox Message DN match the XMWK DN? Or is it the same DN as the mailbox number.

Sometimes the Message DN is different than the mailbox number - if that is the case, the XMWK DN needs to match the Message DN rather than the Mailbox number

~~
Gene at www.GHTROUT.com

 

[andkas]

Yes the message DN is the same as XMWK..
Any other thoughts?

 

[GHTROUT]

This always works when everything is set up right - so it's not some fluke. Something is wrong with either the mailbox or TN.

Do this: Take your own mailbox, and try to add an XMWK on your co-workers phone.

Don't change ANY of the CLS settings - the ONLY thing you need is CLS MWA, and an appearance of the message DN.

~~
Gene at www.GHTROUT.com