Callers List with Avaya 1100 series expansion Module

[Sunger]

Avaya 1120E set with one expansion module. The callers list is logging every call to every line on the expansion module. Is there a setting to limit the callers list to log only calls to the prime DN on the set? TIA for any advice.

 

[KCFLHRC]

Are these other lines programmed as SCR? Maybe BFS would be a better option.

 

[Sunger]

Yes, all lines are configures as SCR. BFS sounds like it might be the solution - I have never used that before. BFS would allow the user to see if the line is in use but not be able to use the line? Is that correct?

 

[KCFLHRC]

You are correct. The issue is the SCR key. BFS will do exactly what you said.

 

[Sunger]

Thank you!

 

[Sunger]

Actually the lines are set to SCN - same thing right? Should be BFS?

 

[KCFLHRC]

Kinda strange that it is logging non ringing lines but I see no way in programming or in telephone options to change it, so yes, BFS should stop that.