Hello to all:
Just recently upgraded a customer with an IPO 500v2 system to 8.0.
This system was upgraded from version 6.1 and I obtained the small user upgrade license as their are only 6 extensions in use on this system.
The problem is the Caller ID has stopped working.
It worked before the upgrade, but not after.
All 4 POTS lines are programmed for Loop Start ICLID and the phone company is providing the caller ID service.
Has anyone ran into this before?
Is it possible I have some sort of hardware mismatch with the Trunk daughter card and the new software?
Everything else seems to work fine.
Any thoughts?
THANKS!!!!
Just recently upgraded a customer with an IPO 500v2 system to 8.0.
This system was upgraded from version 6.1 and I obtained the small user upgrade license as their are only 6 extensions in use on this system.
The problem is the Caller ID has stopped working.
It worked before the upgrade, but not after.
All 4 POTS lines are programmed for Loop Start ICLID and the phone company is providing the caller ID service.
Has anyone ran into this before?
Is it possible I have some sort of hardware mismatch with the Trunk daughter card and the new software?
Everything else seems to work fine.
Any thoughts?
THANKS!!!!