Call Log Problem 1

[badsushi]

Working on IPO 500 ver 4.1

for call logs:
I usually put a 91 in the prefix field on the Line tab

I have to kinds of phones on this new install

4610's
3711 Dect phones

with adding a 91 in the prefix the outbound call log works for the 3711 dect phones but breaks the 4610 ip phone log

with adding a 1 in the prefix the outbound call log works on the 4610 phones and breaks the 3711 phone log

Does anyone have any other ideas on how to manipulate this?

 

[kwing112000]

I think you may need to edit the 46xx settings file. I think it puts the 9 on for you in the phones.

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[badsushi]

Thanks for the quick response, i dont see anything in the 46xxsettings.txt for a prefix or anything like it. btw it's also completly commented out. so I looked through all the settings on the phone and cant find anything there either.

Any other ideas or do you know where on the 46xxsetting.txt file?

 

[tlpeter]

Did you try changing the digit treatment on the admm ?


ACA - Implement IP Office
ACS - Implement IP Office
ACA - Voice Services Management
______________
Women and cats can do as they please and men and dogs should relax and get used to the idea!

 

[gmgbg]

Think you should add a line like this to the 46xxsettings-file, dial prefix
SET PHNOL "9"
You maybe have to put in this line to, the national number length
SET PHNLDLENGHT xx

 

[badsushi]

Peter never did try the digit treatment, ill have to play with that one still.

Setting SET PHNOL "91" seemed to do the trick for me...
Thanks