Our operators at the Attendant Console can forward any extension to any other extension from right at the switchboard. Is there a button I can add to my phone to do this? Or would I just type in a FAC?
Thanks TJ
If you have console permissions on your phone (in COS) you can just add a call-fwrd button to your phone or use the FAC. When you hit the button (or FAC) you then type in the number you're diverting followed by the number you're diverting to.
I added a a cfwd button, but it only accepts a one number(which wants to forward my personal phone). It doesn't give me a stutter dialtone to put in a second number. Am I using the right Call-fwd button?
You can keep them from doing it all if you like. The COS is the key. DO NOT give the console permissions out to any one if you can help it. You will start getting more repairs on phones that are only call fowarded. And they also have permissions to disable other things that you do not want to have to fix.
If you need them to call foward just their phone, then give then the call foward-all calls COS.
"Wise men speak because they have something to say; Fools because they have to say something."
(Plato)
I got the CAll-Forward part to work, by giving myself the console COS. Can you disable the Call-fwd remotely the same same way as you can enable it remotely for a extension?
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