Call forward no answer

[eperez923]

Is there a way to program an analog line on an option 11c to call forward no answer to another analog line (internally)?

 

[EddieDuece]

Yes, just set up the FDN with you 2nd fax number and vice versa, allow HTA, FBA in the CLS

 

[eperez923]

Did you mean FNA instead of FBA?
Also if I set the hunt to the other fax will that be useful if the line is busy?

 

[EddieDuece]

FNA (Forward no Answer), FBA (Forward Busy Allowed), good to have in place just in case one of the fax machines goes down. And yes, this will allow the machines to take each other faxes in the the event of a busy condition.

 

[eperez923]

Thanks Eddie, i will make sure cls is set to fba, hta, and fna. I will set ftr fdn to the other fax number and I will test it shortly. i will let you know results. Thanks a lot I really appreciate it.

 

[EddieDuece]

Not a problem.

 

[eperez923]

I set up my fax line (399) to ftr fdn 200 with cls fna, fba, and hta. I had someone unplug the fax machine and tested it, and it turns out that it is ringing the operator instead of forwarding to 200. Any idea? DO I have to set cls for other line a certain way?

 

[EddieDuece]

POst your TNB of the faxes.

 

[eperez923]

Here is the main fax tnb

REQ: prt
TYPE: 500
TN 5 0
DATE
PAGE
DES

DES ANALOG
TN 005 0 00 00
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 200 0 MARP
AST NO
IAPG 0
HUNT
TGAR 1
LDN NO
NCOS 7
SGRP 0
RNPG 0
XLST 0
SCI 0
SCPW
SFLT NO
CAC_MFC 0
CLS CTD DTN FBD XFD WTA THFD FND HTD ONS
LPR XRD AGRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD UDI RCC HBTD IRGD DDGA NAMA MIND
NRWD NRCD NROD SPKD CRD PRSD MCRD
EXR0 SHL SMSD ABDD CFHD DNDY DNO3
CWND USRD BNRD OCBD RTDD RBDD RBHD FAXD PGND FTTC
FDSD NOVD
PLEV 02
AACS NO
MLWU_LANG 0
DATE 17 JUL 2007

Here is the other fax tnb

REQ: prt
TYPE: 500
TN 7 2
DATE
PAGE
DES

DES ANALOG
TN 007 0 00 02
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 399 0 MARP
AST NO
IAPG 0
HUNT 200
TGAR 0
LDN NO
NCOS 7
SGRP 0
RNPG 1
LNRS 16
XLST 2
SCI 0
SCPW 0000
SFLT NO
CAC_MFC 0
CLS TLD DTN FBA XFA WTA THFD FNA HTA ONS
LPR XRA AGRD CWD SWD PUA MWD RMMD SMWD LPD XHA SLKD CCSA-CSI LNA TVD
CFTD SFD MRA C6D CNID CLBD AUTU
ICDD CDMD EHTD MCTD
GPUA DPUA CFXA ARHA OVDD AGTD CLTD LDTD ASCD
MBXD UDI RCC HBTD IRGD IAMD DDGA NAMA MIND
NRWD NRCD NROD SPKD CRD PRSD MCRD
EXR0 SHL SMSD ABDD CFHD DNDY DNO3
CWND USRD BNRD OCBD RTDD RBDD RBHD FAXA PGND FTTC
FDSD NOVD
RCO 0
PLEV 02
AACS NO
MLWU_LANG 0
FTR CFW 4
FTR SSU 0010
FTR FDN 200
FTR RDL 16
FTR ICF 4
DATE 17 JUL 2007

 

[EddieDuece]

Add the fax DN as follows;
DES ANALOG
TN 005 0 00 00
TYPE 500
CDEN 4D
CUST 0
WRLS NO
DN 200 0 MARP
AST NO
IAPG 0
HUNT <--------------------Add Fax DN 399
TGAR 1
LDN NO
NCOS 7
SGRP 0
RNPG 0
XLST 0
SCI 0
SCPW
SFLT NO
CAC_MFC 0
CLS CTD DTN FBD XFD WTA THFD FND HTD ONS
LPR XRD AGRD CWD SWD MWD RMMD SMWD LPD XHD SLKD CCSD LND TVD
CFTD SFD MRD C6D CNID CLBD AUTU
ICDD CDMD EHTD MCTD
GPUD DPUD CFXD ARHD OVDD AGTD CLTD LDTD ASCD
MBXD UDI RCC HBTD IRGD DDGA NAMA MIND
NRWD NRCD NROD SPKD CRD PRSD MCRD
EXR0 SHL SMSD ABDD CFHD DNDY DNO3
CWND USRD BNRD OCBD RTDD RBDD RBHD FAXD PGND FTTC
FDSD NOVD
PLEV 02
AACS NO
MLWU_LANG 0
DATE 17 JUL 2007

 

[eperez923]

I changed the cls on this line to fna fba, and I tried hta but I received an error message SCH039, so I eneded up just changing cls to fna fba. Then I went back and added hunt 399. When I did this I called to test this and it was ringing the attendant. The fax was not working, so i outed the line and reinstalled it and sent you the configs that I have now.

 

[acewarlock]

I set up my fax line (399) to ftr fdn 200 with cls fna, fba, and hta. I had someone unplug the fax machine and tested it, and it turns out that it is ringing the operator instead of forwarding to 200. Any idea? DO I have to set cls for other line a certain way?"


Only use FBA if you want a DID call to goto the Oper if the phone is busy. I was working at a marine base and the Oper was getting about 300 or more calls a day. they had to have 3 Oper just to handel the calls. I checked the programming on all the phones and found that 80% of the phones had CLS FBA, I changed them all to FBD and all they needed was 1 Oper after that.

CLS HTA Plus FTD FDN 399 will send the call to the other Fax if this one is busy.


HUNT is for CLS FNA
FTR FDN xxx is for Forward if busy