Broadcast Voicemail over SCN?

[jameshen]

IP Office 3.1.65
Centralized VMPro
7 Sites connected with SCN

Is there a way to broadcast a voicemail to all extns/vmail boxes over the SCN?

I know that you can do individual sites with a hunt group set to broadcast, but is there a way to cover all the vmail boxes on the SCN?

 

[kristiandg]

Not until Rls 4 because remote SCN users can't exist in local hunt groups yet.

Kris G.

 

[MTVilla]

Is it centralized VM?

 

[jameshen]

Yes, It's a centalized VMPro.

 

[MTVilla]

You should be able to build a module to do it. We have a satellite office in Philly and we do it via SCN. It's only one office, but I think it work for 7 just the same if the extensions are different.

I will post an example soon.

 

[jameshen]

Excellent! Didn't think about using a module. I'll be anxiously awaiting your example.

Thanks!

 

[MTVilla]

I posted a FAQ for you.

http://www.tek-tips.com/faqs.cfm?fid=6390

 

[jameshen]

Thank you for your help! I'll give it a try and let you know how it goes.

 

[kristiandg]

I thought that ONLY worked on centralized voicemail environments, as the voicemail system wouldn't know the reference to extension numbers not stored on its own database.

Kris G.

 

[MTVilla]

He has Centralized VM Pro

 

[jameshen]

Thanks MTVilla. Works beautifully!

The only minor issue that I ran into was needing to restart the VMPro service to get it to recognize all of my changes. I don't know if that's common or not, but I've run into that a couple times. "Save & Make Live" doesn't always do the trick. Occasionally I have to restart the service to get it to pickup the changes.