I am having a problem forwarding sets off-site on my BCM 400 R4.0. I installed all the most recent patches last week.
What I am trying to do is forward an extension off premise to a cell phone. I do Feature 4 9-1-XXX-YYY-ZZZZ with no problem. When I call the DID assigned to the set the call forwards to the user cell phone with the Caller ID with no issues. My trouble comes when someone dials into the auto attendant and dials the users extension. They immediately get a busy signal and the call disconnects. I have checked every setting I can think of with no luck. Anyone have a similar issue or know the resolution. Thank you in advance
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If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin
What I am trying to do is forward an extension off premise to a cell phone. I do Feature 4 9-1-XXX-YYY-ZZZZ with no problem. When I call the DID assigned to the set the call forwards to the user cell phone with the Caller ID with no issues. My trouble comes when someone dials into the auto attendant and dials the users extension. They immediately get a busy signal and the call disconnects. I have checked every setting I can think of with no luck. Anyone have a similar issue or know the resolution. Thank you in advance
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If it's true that our species is alone in the universe, then I'd have to say that the universe aimed rather low and settled for very little.---George Carlin