effectivecommunicat
IS-IT--Management
Hi All,
I was able to get the Avaya Communicator for Lync Plug in working with Avaya IPO R10 and Skype for Business (using O365).
Just an FYI to other out there that it required me to use port 8443 (rather than port 8080 or 9443 as noted in the documentation).
-"In Call" Presence appears
-Click to dial on contacts and dial pad work
-DND on Skype works as mentioned (rings once on Avaya phone and then voicemail
-Tested with Avaya 9600 series IP phone as well As Avaya Communicator and both work
My question now is that the customer wants to use the SFB/Lync Avaya plug in, but not limit Skype for business for video calling and skype conferencing/presentation/screen sharing. It appears the Avaya plug-in takes over and the video/audio button from Skype along with the options in Skype For Business settings do not appear.
On the Avaya Knowledge base it shows that there is a way to get "peer to peer" calling is available, but I am unable to get this to work based on the instructions to know if they can still use Skype to Skype for video calls, Skype conferencing and presentations as they have in the past when they had no integration to Avaya. Does anyone have any knowledge on this or know the caveats/limitations or a way to get this scenario to work?
Here are the notes from the KB:
Installing Avaya Communicator for Microsoft Lync with Lync peer-to-peer calling enabled
About this task
Use the following procedure to enable the Avaya Communicator for Microsoft Lync UC Telephony setting during a command line installation.
Important
Lync peer-to-peer calling should not be enabled in conjunction with virtual desktop infrastructure deployments.
Procedure
In the command line, use CD to change the directory to the location with the extracted folder that contains the Avaya Communicator for Microsoft Lync set up.
Enter the following string: msiexec /i AvayaCommunicatorForMicrosoftLync2013<x64 or x86>-<release#>.msi LYNCTELEPHONYMODE=?, where ? indicates a Microsoft UC Telephony setting of 0 or 5.
If Lync UC is on, the setting is 0. If Lync UC is off, the setting is 5.
Note
If the file name is different from AvayaCommunicatorForMicrosoftLync2013<x64 or x86>-<release>.msi, change the file name.
You can make calls using two different call controls when the Lync UC is active. Avoid running both the call paths simultaneously as one call cannot be on hold when another call is active.
If an error occurs, reverse the registry entry.
You can manually change the Lync TelephoneMode to a value of 5 on the affected computer by modifying the registry.
HKEY_CURRENT_USER\Software\Policies\Microsoft\office\15.0\Lync
THANK YOU
effectivecommunicat
ACIS, ACSS Certified
I was able to get the Avaya Communicator for Lync Plug in working with Avaya IPO R10 and Skype for Business (using O365).
Just an FYI to other out there that it required me to use port 8443 (rather than port 8080 or 9443 as noted in the documentation).
-"In Call" Presence appears
-Click to dial on contacts and dial pad work
-DND on Skype works as mentioned (rings once on Avaya phone and then voicemail
-Tested with Avaya 9600 series IP phone as well As Avaya Communicator and both work
My question now is that the customer wants to use the SFB/Lync Avaya plug in, but not limit Skype for business for video calling and skype conferencing/presentation/screen sharing. It appears the Avaya plug-in takes over and the video/audio button from Skype along with the options in Skype For Business settings do not appear.
On the Avaya Knowledge base it shows that there is a way to get "peer to peer" calling is available, but I am unable to get this to work based on the instructions to know if they can still use Skype to Skype for video calls, Skype conferencing and presentations as they have in the past when they had no integration to Avaya. Does anyone have any knowledge on this or know the caveats/limitations or a way to get this scenario to work?
Here are the notes from the KB:
Installing Avaya Communicator for Microsoft Lync with Lync peer-to-peer calling enabled
About this task
Use the following procedure to enable the Avaya Communicator for Microsoft Lync UC Telephony setting during a command line installation.
Important
Lync peer-to-peer calling should not be enabled in conjunction with virtual desktop infrastructure deployments.
Procedure
In the command line, use CD to change the directory to the location with the extracted folder that contains the Avaya Communicator for Microsoft Lync set up.
Enter the following string: msiexec /i AvayaCommunicatorForMicrosoftLync2013<x64 or x86>-<release#>.msi LYNCTELEPHONYMODE=?, where ? indicates a Microsoft UC Telephony setting of 0 or 5.
If Lync UC is on, the setting is 0. If Lync UC is off, the setting is 5.
Note
If the file name is different from AvayaCommunicatorForMicrosoftLync2013<x64 or x86>-<release>.msi, change the file name.
You can make calls using two different call controls when the Lync UC is active. Avoid running both the call paths simultaneously as one call cannot be on hold when another call is active.
If an error occurs, reverse the registry entry.
You can manually change the Lync TelephoneMode to a value of 5 on the affected computer by modifying the registry.
HKEY_CURRENT_USER\Software\Policies\Microsoft\office\15.0\Lync
THANK YOU
effectivecommunicat
ACIS, ACSS Certified