belalsaleh
Technical User
Hi there,
Last week, I was changing some users extension and permission, after that, the AA stopped working. I have reviewed the settings many times but I couldn't find the cause of the problem. The AA won't pick up when I dial from outside. I can't even use the shortcodes from the handset, when I dial the shortcode "*8101" or "*8401" nothing happens, the phone screen just reset itself, but when I dial the shortcode "*8102" I got "line busy" and I know that's because I do not have an AA with number 2.
The AA was working just fine before I edit the settings..
Last week, I was changing some users extension and permission, after that, the AA stopped working. I have reviewed the settings many times but I couldn't find the cause of the problem. The AA won't pick up when I dial from outside. I can't even use the shortcodes from the handset, when I dial the shortcode "*8101" or "*8401" nothing happens, the phone screen just reset itself, but when I dial the shortcode "*8102" I got "line busy" and I know that's because I do not have an AA with number 2.
The AA was working just fine before I edit the settings..