Done a few, so far so good. Be REALLY VREALLY careful installing 9.1. Absolutely disconnect all phones. If you do not do this you run the risk of invalidating the 9.1 license.
Not too many issues here. The only thing tricky in the beginning was the PCS14 or lower control units. But other than that it has been ok. We sell on average 1,000 IP Offices a year.
I apologise we have seen the cannot come out of group if you are an SCN user to where the group is configured, but then that is also an issue in 9.0 so makes no difference.
Nice, I do that on my 9508 desk phone on a regular basis and no reboot. I'll try it tomorrow on my collegue's 1416 phone, will be fun to see it reboot.
Mobile twinning (the "free" version) doesn't seem to work; the call to the twinned mobile phone drops after no more than a few seconds. We use a PRI in our office.
Have not seen any issues with mobile twinning on R9.1 systems. I do however have an issue with visual voice over SCN when users check non system local mailboxes. Up to Tier 4 with Avaya as of Monday on it. We are not upgrading customers on stable R9 releases to R9.1 just yet. When 9.1 sp4 was released I believe Nov 27th was estimated date for sp5. Haven't gotten ahold of sp5 yet but curious to get that into the lab and tested.
I Have now had two separate systems at 9.1.400 that when performing a merge lost all hunt groups. All other programming was still in tact, just the hunt groups disappeared.
We gave it a few months and now have done several 9.1.4 systems; not too many issues. One thing to be very careful of if upgrading is if you are using any legacy cards or old licenses they may become invalid. For example a legacy VCM card with IP endpoint licenses... this is detailed in the release notes I believe though.
Another (little) bug I noticed is if you are recording AA menu prompt in embedded VM, if the user wants to re-record (don't they always want a second try?) you need to hang up and start over; the option to re-record during that same session will not save and it will always use the first recording.
crumthwacket - I haven't seen that on 9.1, although when we upgraded from 8.1 to 9.0 we lost voice path on trunk to trunk twinned calls (internal calls twinned to cellphones work) - I have a customer with 9.1.4 and the same SIP trunks and they don't have that issue.
To all: thank you for your input. I brought the circuit provider in to clear an unrelated alarm on the PRI and can now focus on the IPO - it's either me or the software. I'll report back soon.
Beware of Softconsole. Had MAJOR problems and has been with tier 4 for over twelve weeks and still unresolved.
3 PCs on the same system with Softconsole, all having different problems.
AVOID
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