4610on IPO 403 soft 3.2

[d14v0l0]

I have IPO with 3.2 software and several ip phone 4610. On central
location all phones work correctly. I have one remote location and
on that location phone work fine except display. Display is blank.

The same phone work on central location, and phone from central location
have same problem on remote site

Why?

 

[kwing112000]

What type or Routers/firewall in between, if it is cisco you need to turn off the fixups

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[d14v0l0]

I must check, yes all network equipment is cisco.

 

[kwing112000]

Ihave seen this and it usually is the fixups. Take a look at them and start turning them off and see when the display comes up.

Kevin Wing
ACA- Implement IP Office
Carousel Industries

 

[d14v0l0]

Sorry for long no answer.
I upgrade firmware and display on phone start to work properly.

TNX any way.