I don't see why you have to tick All Agents if everyone is not an agent.
If you have licenses available, and CCV sees the Agent then surely there is another problem? What versions of
IPO, Delta Server and CCC are you running?
Regards
Len
Try the following to get it up and running :
record outbound - none
record inbound - On
record time profile - blank
Auto Record mail box - 2322 (A managers mail box)
Voice Recording Library (Auto) - uncheck
Manual Record mail box - 2322
Voice Recording Library is not checked (Manual)
Set a...
Please help there were files floating around on a IP Office Forum to do Central backup of configs can someone please provide me with those or point me in the right direction.
Regards
This site uses cookies to help personalise content, tailor your experience and to keep you logged in if you register.
By continuing to use this site, you are consenting to our use of cookies.