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  1. HowToIPO

    Volume Problems on IP Phones

    What about SoftPhones to Analog Trunks ?
  2. HowToIPO

    BUSY N/A Codes

    Any news on this ?
  3. HowToIPO

    IPO and Nice Recording

    Please provide more info from NICE?
  4. HowToIPO

    RE: Need Norstar Visio Stencils

    Can someone supply me with the BCM stencils please
  5. HowToIPO

    How to get agents to show in CCV

    I don't see why you have to tick All Agents if everyone is not an agent. If you have licenses available, and CCV sees the Agent then surely there is another problem? What versions of IPO, Delta Server and CCC are you running? Regards Len
  6. HowToIPO

    Voice Recording

    Try the following to get it up and running : record outbound - none record inbound - On record time profile - blank Auto Record mail box - 2322 (A managers mail box) Voice Recording Library (Auto) - uncheck Manual Record mail box - 2322 Voice Recording Library is not checked (Manual) Set a...
  7. HowToIPO

    IP Trunks on an Ericsson BP250

    I want to setup an H323 Trunk between an MD110 , BP250 and an Avaya system, Is this possible? Regards Len
  8. HowToIPO

    T7000 on BCM50 ?

    Many thanks, suppose I have to change the region of the BCM50.
  9. HowToIPO

    T7000 on BCM50 ?

    Is the T7000 phone supported on the BCM 50? Regards Len
  10. HowToIPO

    Central Backup .bat and .vbs

    TA I knew it was somewhere ....
  11. HowToIPO

    Central Backup .bat and .vbs

    Please help there were files floating around on a IP Office Forum to do Central backup of configs can someone please provide me with those or point me in the right direction. Regards
  12. HowToIPO

    Anyone got a BCM manual ?

    Do anyone have documentation on BCM profesional call Centre ? Installation and maintenance ? Len
  13. HowToIPO

    CCC Reporting login / logoff time

    Is there a report showing agent login / logoff time ? Regards
  14. HowToIPO

    CCC Reporter

    Did anyone received a System.Web.Services.Protocols.SoapException eroor ending with is not marked as serializable ? CCC Reporter 5.0.13 Regards
  15. HowToIPO

    IPO behind Cisco Routers

    What is the problem ? only if fragmentation must be on / off ?

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