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That worked perfect! I appreciate everyone's help!

Thank you everyone I will try this afternoon & see what I can come up with. Appreciate everyone's input.

When I log into the system admin box it indicates "Welcome to Express Messenger" System is Mitel SX-200 ICP 5.0 I was able to log into the SX-200 via web browser interface. I see the options in there to enable the call forwarding for busy-internal/external RNA conditions etc. There's just...

@kwbMitel: I checked the admin guide and I see the option to add is there but when I go into the Admin box the "ADD Option" is not configured? It only provides access to edit or delete, it doesn't even say the "ADD" Prompt. Any suggestions? Supposed to look like: (But just isn't there)...

Trying to support a company with sx-200 with Mitel Express voicemail. Does anyone have a link for the Mitel Express Manager software so I can try to access this voicemail & setup a few new voicemail boxes? Appreciate it very much!

Okay I performed the volt meter test.. At an idle state it was 48.9 I made a call to line one and was able to watch the volt meter lower to 12.0 the call was hung up and the volt meter went back to 49. I made a second test this time I let voicemail pickup on one of the extension dialing in on...

I'm back on site and it seems as though the Norstar is releasing when I make test calls, but the CP100 won't. I made test calls to an extension I leave a message, I clip onto line one to listen and the call pilot won't drop the call after you leave a message?

Silver, The unfortunate thing Alltel is the only provider that has service out in this area. Wish the customer had more choices but they don't...

Hawks, I will also try to make an outbound call because it won't release that way either. I'm heading back there around 5:00 tonight I will post my findings.. Thanks for the taking the time to reply..

Funny, I was just reading that in the manual. There's like 5 different Millisecond settings. 60,100,260,460, or 600. I think 460 is the default?? Maybe I will try to change it to 60 or 100 to see if it makes a difference.. I will check tonight & let you know.. Thanks for the info!!!

Thanks everyone for your help! I will be contacting them this morning..

Hawks, I do have LS/DS card installed.

It was acting the same way when I had changed that setting? I'm wondering if Telco has something setup wrong?

I had the wrong customer, this one is a Norstar 4x16 Compact ICS with 7.0 software. Sorry for the confusion! I did check the line programming for disco supervision & set it for all lines?

Norstar 6x16 Phone system was just installed, have a CP100 hooked up to it. System worked fine in the lab with lines hooked up to it, however when it was installed in the customer’s site I’m not experiencing something very strange?? When calling the main number the CP picks up & answers fine...

Figured it out, need to set the cfna in the phone system iteself to the DN of the call pilot..

I just installed a Call Pilot 100 to an ICS for the first time.. I created the subscriber mailbox 29 in the CP and initialized it for an extension I have which is also ext 29. I can access the mailbox from my phone, however when someone calls it never forwards off to my voicemail box? Any...

Yes I'm plugged into the first pair on the block, I verified I am at x221.. Thx

This is a DR5 8x24 system not MICS as I previously posted. I did perform a F*0 & the button will not change to Line 3. I have 2 ls/ds cards in the main cab, I did not add the fiber Mod yet. But with the 2 cards installed I should have the ability to add 2 more lines right? Lines 3 & 4 right...

Trying to program lines on Norstar DR5 MICS, brought system up as default square. Lines 1 & 2 appear, trying to program an additional line right below the other ones. This line is default programmed as Call Forwarding. How do I remove that button & create line 3 & so on M7310 phone. Thanks in...