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Thank you very much. Big help.

Not show any. Showing numbers like 7596 or 8001. Neither are part of the BCM number plan. They use VPN between their 2 sites. Is it possible that someone has gotten into their router and is getting on the SIP trunks from there to the main office? Just grasping.

I have been asked to look at a interesting issue. BCM450 at head office with 5 VOIP trunks(Lines 1-5). BCM50 at branch office with 5 VOIP Trunks(Lines 1-5). The head office is getting hit constantly with calls on the 5 VOIP lines. Suspect hacker dialer. Calls are attempting to go back out of...

I am trying to set up PCR to send to an email address. I do not work with the mail server so I have to provide the information to them. So far I have not been able to get it to work. I keep getting" No vaild PCR email server configured" I am using the task based guide but need a little help...

Does anyone know if Avaya has resolved the R9 VMPro SFTP failure to connect to the SFTP client used to connect to Contact Store?

Thanks Guys, Direct Media Path did it.

Thanks for the quick replies. I will turn "direct media path" off tomorrow. The phones on the Lan 2 port are directly connected. Would I use the 192.168.43.1 as the phone gateway? Thanks

I am trying to do something that might be impossible but you folks have worked wonders before. Lan 1 has IP 10.232.206.59. There are 30 ip phones. everything works great. Lan 2 has IP 192.168.43.1. There are 10 ip phones. Lan 2 is connected to a local loop to a remote site. On the end of...

I tried them all. What I just tried was to put a "period" after the number, ex "2426779970." and it worked for me. You may want to try it.

I am having the exact same issue. Tried everything with the same results. Has anybody found a work around?

FYI, I have had a case opened with Avaya for over 3 weeks and this has never been mentioned. Also have made zero progress with their "help".

Many many thanks. At least I have an answer. Please do keep me updated.

I have tried everything suggested with no luck. I have it running on 8.1 with no problem but cannot get the "test connection" in Voicemail Recording to work at all. Does anyone have this working on R9?

Sorry for the late reply but away for a few days. Thanks for suggestions. Tried Solarwinds with no difference. As for logging, I do not see any logs so issue may lie in customer's LAN. I have turned it over to them to investigate. One thought: Wondering if anyone has Contact Store 7_8_16...

I have a BCM450R6 with 249 IP users on it. On Friday at 16:47 I logged in and within a minutes the system crashed as per log below. I lost all IP Phone details and when phones came back up they were asking for a DN. I was adding 2 more ip phones but never got the chance. Here is the alarm I...

I have a IPO R9 with a UCM module. Setting up Contact Store on another server. Have FreeFTPd installed on server. If I go onto my UCM module at the root level, I can SFTP and login to the FreeFTD client. If I go on to thru the Voicemail Pro client/General/Voicemail Recording and do the Test...

Yes I was able to get it set up but thank you for the input. Always appreciated.

I am trying to create a custom context to restrict sets from dialing long distance. I put 1NXXNXXXXXX in the context and name it Deny LD, and select deny on all outbound routes. I then go to the set and select "deny LD" under call restrictions. Set is not restricted. Still able to call LD...

Thanks for the quick reply. I do understand IP addressing. Forgot to mention important detail. I am from Cable Bahamas in Nassau, Bahamas. We have just signed on as a reseller. This is a lab PBX and because Cable Bahamas is the SIP trunk provider, no public address is being used for this...

New to E Metrotel. Just got a UCx50 Demo kit. Got SIP extensions working as well as Nortel 1120 set. Now trying to set up SIP trunking to local carrier but there is only 1 LAN port on the box. I have left it at default for my testing purposes to simulate a customer LAN. MY SIP provider says I...