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This problem is still reoccuring. I've already checked each clients Delegates. It all looks correct. Any other suggestions?

Is there a way to create a report of all phone calls made, and listed by extension number for the last 2 months? We have an Option 11c.

Is there a way to change your address book to point to a public address book instead? What I’m trying to do is sync a Pocket PC phone that has Cingular Xpress mail to sync with a public folder. But their software only syncs your address book. So I want to try to change this person’s address...

Thank you all.

Thank you all.

Hi there, I have a new employee starting soon, how would I reset an existing mailbox? What I want to do is use an old employees mailbox, I want all the messages to be deleted, and the personal greetings to deleted. I know how to reset the password. We use Mermail on Option 11c. Could you tell me...

When a user is on the phone and someone else calls, it rings busy. How do I make his 2nd line ring, then if not answered it goes into voicemail. We are using an Option 11c, with Mermail. The phone is 2616. Any suggestions, and please if you can make them idiot proof. I’m new to phone systems...

Help, as soon as I boot up and launch IE, the cpu usage stays at 100% and will not go down. I have the terminate the process to get my pc to respond. A little bit of history, this pc got infected with spyware, so I ran MS anti spyware, Adaware, virus scans. It now shows up that its clean (ya...

Are youre systems part of a Domain or workgroup? What service packs are they running?

I had the same problem with a DVD burner also. It seems that the software I was using (Roxio) overwrote the windows drivers. I tried uninstalling the drive but windows installs it again using the Roxio drivers. What software are you using that doesnt recognize the drive?

Hi, I’m having a strange issue with meetings. When someone sends a meeting invite to Person A, it also gets sent to person B, who wasn’t even on the invite if you check the original email. So, person B always ends up declining the meeting. Person B is getting a lot of these invites intended...

Thanks John, seems like it rings now. I cant verify it though since the room is in use. But does anyone know how this got disabled at the switch?

I did the above steps but couldnt find what you mentioned. Hopefully this is what you meant. DN 3425 CPND NAME REGENCY ROOM XPLN 12 DISPLAY_FMT FIRST,LAST TYPE SL1 TN 012 0 00 09 KEY 00 H MARP DES RGNCY 16 JUL 2002 (2616) What exactly am I looking for...

Hello its me again. I have a problem with a phone, when you dial the extension it rings fast busy. I unplugged the phone and had someone dial it, its still busy. I also tried to dial from this phone, I have no dial tone. What do you suggest I try next? Please keep in mind I'm new to phone...

Thanks, you were right on the money.

Could you help me out to increase only one user's voicemail box storage. I need the steps, all I know is how to login to AX. Thanks.

Never mind, figured it out thanks.

Ok I've followed the steps above, its showing that the user's other line has 3 mins worth of messages. What do I do next?

I am new to phone systems, our phone guy has left the company. Anyways, we have a phone that the voicemail light turns on throughout the day but the user has no messages. Can you guys help? We have a Option 11c, phone is 2616. P.S. I need to get this resolved, its for an exec. Thanks in advanced.

Hello everyone, I just started a new job where one of my main functions will be supporting our Meridian Option 11c system. Unfortunately I have no experience with phone systems. I have been reading all the documentation we have here, but I cant figure out how to create voicemail boxes. We use...