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  • Users: kh3572
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  1. kh3572

    Call log with SIP

    I have a customer with an IPO 500 4.2. Can a prefix be added to automatically insert a 9 in the call log for all incoming calls? I've done this with all other trunk types,PRI, analog, etc., but I haven't been able to figure it out with a SIP line. PhoneLady
  2. kh3572

    IMS and 5.0

    Is the IMS license still supported on 5.0? PhoneLady
  3. kh3572

    OSPC (New IP Console)

    Have you wrote up your "how to" on this yet. I'm dying for a little assistance here. PhoneLady
  4. kh3572

    Voicemail to Email

    Thanks a bunch PhoneLady
  5. kh3572

    Voicemail to Email

    Will this make it stay in the inbox? PhoneLady
  6. kh3572

    Voicemail to Email

    I have a customer using voicemail to email (they do not have IMS) for their virtual users. They receive the voicemail message in their outlook inbox. Once they listen to the message and close it, it is no longer in their inbox and they are unable to locate it. They currently have an IP Office...
  7. kh3572

    IP 500 and spectra link

    The handsets are 3645 PhoneLady
  8. kh3572

    IP 500 and spectra link

    Customer has an IPO 500 running 4.2.14 software with wireless spectra link phones. All is well except the labels are not passing through to the wireless handsets. I can see the action data that's assigned button but what we labeled the buttons won't show up. Any suggestions? PhoneLady
  9. kh3572

    E & M Trunks

    Can anyone tell me if E&M trunks are supported on the IPO 500? PhoneLady
  10. kh3572

    SIP Trunks

    Does anyone have a cheat sheet for configuring SIP trunks on IP Office. PhoneLady
  11. kh3572

    Bipolar violation

    I have a customer stating he gets a "bipolar violation" on his IP Office. Can anyone tell me what this means? PhoneLady
  12. kh3572

    Swap License dongle

    The serial number on the dongle is specific to the license in the IP Office. PhoneLady
  13. kh3572

    Caller ID

    Thanks I'll have her try it. PhoneLady
  14. kh3572

    Caller ID

    I have a customer with a Merlin Legend. The receptionist has a 4424 telephone. She receives caller id fine if her phone is idol and a call comes in. However, if she is already on the phone, when the second call comes in she is not getting caller id. Is there a way for her to see caller id on...
  15. kh3572

    Can't get Phone Manager Pro to work

    They are using Microsoft ISA for the VPN PhoneLady
  16. kh3572

    Can't get Phone Manager Pro to work

    I have material codes 174456, 174463 and 177472. Are these the same license, just multiple users? PhoneLady
  17. kh3572

    Can't get Phone Manager Pro to work

    Would you happen to have the correct material code for the IP Audio enable license? PhoneLady
  18. kh3572

    Can't get Phone Manager Pro to work

    Customer has IP Office 500 4.1.9(95) Able to login to Phone Manager Pro; however, there is no audio, no dial tone, etc. Any suggestions? PhoneLady
  19. kh3572

    VPN and Microsoft ISA

    I have an IP Office 4.1.12. I am trying to setup a VPN connection for remote softphone users. Currently we are using Microsoft ISA. Is this support and if not what is recommended? PhoneLady
  20. kh3572

    Installation Wizard

    That's exactly what I was looking for. Thank you very much!!!!! PhoneLady

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