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Voicemail to Email

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kh3572

kh3572

Programmer
Feb 28, 2005
98
US
I have a customer using voicemail to email (they do not have IMS) for their virtual users. They receive the voicemail message in their outlook inbox. Once they listen to the message and close it, it is no longer in their inbox and they are unable to locate it.

They currently have an IP Office with VM Pro 4.2 in an SCN environment and we have their voicemail set to forward the message to the users outlook inbox.

Any suggestions would be greatly appreciated.

PhoneLady
 
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Change it to copy not forward :)

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers
 
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Will this make it stay in the inbox?

PhoneLady
 
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Yes it will :)

ACS - IP Office Implement

"I'm just off to Hartlepool to buy some exploding trousers
 
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