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  1. CF831SR

    G450 Port Redundancy

    Thanks samorse. I take it that both ports 10/5 & 10/6 take their ip addresses from the address given to the vlan.
  2. CF831SR

    G450 Port Redundancy

    Can anyone tell me if it is necessary to configure the standby LAN port ip address when using port redundancy on a G450? For example, if the primary port is 10/5 and the secondary 10/6 does port 10/6 need to be configured with ip addresses etc or does it automatically take on the same values as...
  3. CF831SR

    one-X attendant

    Thanks both for your help. What I have done is provide a night service key on a telephone near the console. In the event of the console PC failing the CM can then be manually put into night service as it seems there is no way this can happen automatically.
  4. CF831SR

    one-X attendant

    I have a site with a single one-X attendant console off CM 6.0.1. Can anyone tell me what should happen if the PC was to fail. I would have thought the CM would automatically detect the failure and go into night service but it doesn't. Calls to the attendant simply get no reply although night...
  5. CF831SR

    Conversion from fibre to ip connect

    I have a G650 which is currently fibre connected to 2 other port networks in a G3r. The G650 needs to be changed to ip connect. Obviously we need to remove the fibre interfaces and then fit & configuring the IPSI's as IP connect but do all the translations for the extension boards and DS1's...
  6. CF831SR

    CM 3.0.1 to 3.1.5 upgrade

    Thanks for the help. Found the hardware compatibility document and it tells me all I need to know.
  7. CF831SR

    CM 3.0.1 to 3.1.5 upgrade

    I am soon to carry out a 3.0.1 to 3.1.5 CM upgrade. All the programmable TN cards will be upgraded to the latest firmware but the following cards are in situ and not upgradeable :- TN2464 v18 & 20 DS1 TN744D v3 Call Classifier TN2215 v11 Analogue Line TN2214B v3 Digital Line. Can anyone confirm...
  8. CF831SR

    Non EAS Hunt Group login

    Thanks for your help, I'll hopefully be going to site later this week and will see if I can get it working. Regards, Paul.
  9. CF831SR

    Strange Hunt Group issue

    Thanks for your help, I'll hopefully be going to site later this week and will see if I can get it working. Regards, Paul.
  10. CF831SR

    Non EAS Hunt Group login

    Hunt group login, I've created an ACD hunt group on a non EAS Rlse 4 switch and would like extensions to be able to login / logout. We dial the login code of *50 - get dial tone, dial the hunt group number of 070 - get dial tone, dial just the first digit of the extn number and get unobtainable...
  11. CF831SR

    Strange Hunt Group issue

    Hunt group login, I've created an ACD hunt group on a non EAS Rlse 4 switch and would like extensions to be able to login / logout. We dial the login code of *50 - get dial tone, dial the hunt group number of 070 - get dial tone, dial just the first digit of the extn number and get unobtainable...
  12. CF831SR

    External numbers in a hunt group

    Help please. Anyone got any ideas on how to include external numbers along with on site extensions in a hunt group. If I divert a member to an external number this doesn't work as putting on a diversion effectively removes that extn from the group. Software level is ACM4. Thanks in advance, Paul.
  13. CF831SR

    CDR Output of Ring Time

    Can anyone help with the following call logging query ? I have an ACM4 S8700/G650 switch and use the call logger to produce stats on, amongst other things, time to answer. I can output from the Avaya the time it takes the switchboard to answer a call but not how long it takes for the extension...

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