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Avaya Aura 6.3.8 Is there a way to allow users to call their voicemail pilot number and enter the mailbox number and have it ring the extension first and then cover to voicemail?

I have a CM I am trying to set up authorization codes My station COR has a FRL of 0 My route pattern 15 has FRL 5 My trunk group has FRL 5. Test calls get the tone to put in the auth code. Put in the auth code and get wave off. If I change the COR FRL to anything else I get the same thing...

There were 3 users set up with EC500. If EC500 is off and user 1 calls from his cell to user 2 the same thing happens. The phone just rings and rings. I agree calling yourself seems odd but it should go to voicemail in either case and not keep ringing on their phone.

CM Software Load: R014x.00.5.742.0 With Intuity Audix User has EC500 set up tation Application Dial CC Phone Number Trunk Config Extension Prefix Selection Set 8255 EC500 1 - 646XXXXXXX ars 1...

I accidentally CL AMW ALL XXXX and now I cannot get the users VM light to come back on. Is there a way in the Definity or the Audix to force on the lamp. I tried LWC code and that didn't work. I also left the user a new message and that didn't work either.

We are migrating users from Definity to Cisco Call Manager. I set up an ISDN tie line and am routing calls to this Tie line via UDP tables /code 222. First I remove the station and then change the table. This way when users call into the DIDs they hit the PBX first and then if their UDP code...

I am running IP 4.0.7. I set up a user to be a system phone under the telephony tab. She has a 6408D+. I asked her to dial *9000* and she cannot- she can only key in *90 which brings up an Auto Attendant feature. I also asked to to try to use these instructions but she doesn't have the...

Anyone know how to change the time for Avaya IP Ofice 4.0. Can only access the system remotely and do not have anyone who can set up another phone for system access. Thanks

Forgot to tell you I have embedded vm

Avaya IP Office 406 v2 ver 3.2(17) I am trying to set up a hunt group and the client wants the voicemail to get dropped onto another extension. Is this possible? I was trying to set up broadcasting to all the hunt group members but that is not working. Any idea what I am doing incorrectly?

we are running 406 v 2- can I upgrae the embedded vm remotely?

can I go from 3.2 to 4.0 without any upgrade in between?

Is there a way to zero out from voicemail on embedded voicemail Avaya IP Office 3.2

Thanks but that didn't work -

I have a site that I need to access via dial up- I set up Extension 66 from Remote access. I use a dial up connection with the user name RemoteManager and the default password of password. I get an error stating the password is incorrect. Does anyone know what the default password would be?

Trying to install IP406v2 with embedded voicemail from 3.1 installation docs. Copied the prompts over to the PCMCIA card and file transfer shows complete. Turned off unit- pushed the VM card in- documentation says it can take 10 minutes to update prompts. Let is run for over a hour. The...

I added coverage path 38 while testing - it doesn't have that cover path - however the COR is COR Number: 12 COR Description: USA Long Distance/Canada...

Have a definity g3r6- client reports that when she tries to transfer an external caller to a polYcom the phone doesn't ring, however if the outside caller calls the polycom directly it rings. Extension: 4273 Lock Messages? n BCC: 0 Type: 2500...

I am trying to log into the IP406 remotely. When i set it up I could remote in when someone at the site transferred me to extension 10. Now when they try to tranfer me they get "incompatible" any suggestions?

sure did