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  1. Jreadlock

    SMNP/MIB assistance for a n00b

    Hey all, Does anyone know where I can find simple directions of how to set up SNMP/MIB notifications (and which common ones I need) from my CS1000? Any help is greatly appreciated!
  2. Jreadlock

    1140 Pc Port won't work

    Yes, the pc works when plugged directly into the cable the phone is using so it is more than likely the phone. I have ordered a replacement for it and hopefully that will resolve the problem. Thanks for your help everyone!
  3. Jreadlock

    1140 Pc Port won't work

    Yes, that was the single config option that I referred to in my last post. I've disabled it and reenabled it but it didn't work.
  4. Jreadlock

    1140 Pc Port won't work

    Indeed! So I guess what I am asking is this: has anyone ever run into this issue and it WASN'T a bad port/phone? I realize it's unlikely since there only seems to be one option to manipulate the port itself but I thought I'd put the question out there before I go through the trouble of...
  5. Jreadlock

    1140 Pc Port won't work

    Yes, I really only have one 1140e in the building. It is the big boss man's phone. [smile]
  6. Jreadlock

    1140 Pc Port won't work

    I have an 1140e with a PC port that doesn't work. I have tried disabling the port and reenabling it to no avail. I would try swapping out the phone of course, but unfortunately I don't have a spare. So, I'm left with hoping there is a solution other than it being a broken phone. Thoughts...
  7. Jreadlock

    NT system log error

    Hello everyone, Hope everyone's having a good Friday. So here's my deal. One of our network guys forwarded this error to us and said he's received it 825 times. This is the error: Event from NT System Log, Event: ID=7034, Description: The CCMS MAS LinkHandler Port #2 service terminated...
  8. Jreadlock

    6140 Wireless Handset: Service not available

    Unfortunately, it is a standalone system. Also, when the call comes in, there is a hiss/static sound although it doesn't sound off in time with a ring cycle (does that make sense?). I get the feeling that this is somehow related to it's "connection" with the WAP or something regarding the fact...
  9. Jreadlock

    6140 Wireless Handset: Service not available

    After just spending hours on a previous 6140 issue (which ultimately was an operator error) I now have a new issue with one of my 6140 wireless handsets. The screen is showing 'service unavailable' and I am unable to receive calls on it. However, I am ABLE to MAKE calls. I have...
  10. Jreadlock

    2210 handsets won't ring

    Ok, we finally got it. Operator error strikes again. You can lead a horse to a water fountain but you can't teach 'em to push the right button to make it work.... Thanks everyone for your help!
  11. Jreadlock

    2210 handsets won't ring

    Thanks, but that was the first thing we tried.
  12. Jreadlock

    2210 handsets won't ring

    Unfortunately, it didn't work. Back to the drawing board...
  13. Jreadlock

    2210 handsets won't ring

    Ok, so we tried the profile changes and it still didn't work. We tried Loud and vibrate and the only thing that works is the silent mode. She can see the call coming in but again, no audible/physical indication. Help! =)
  14. Jreadlock

    2210 handsets won't ring

    Is it possible to do the same thing on the phone itself? The phones are at a remote site and we don't have a capable person there who can run the HAT.
  15. Jreadlock

    2210 handsets won't ring

    We have 5 wireless handsets that seem to be working fine otherwise, but they will not ring out loud. They are programmed as SCR DN's and each handset has been configured individually to ring at the hightest volume. Has anyone run into this issue before and/or can anyone suggest a solution...
  16. Jreadlock

    How to route a specific international SPN

    Thanks for all of your assistance guys. We finally got it figured out...once my boss decided (after all of this...) to just route all US bound calls over the VoIP trunks instead of just that particular range. Of course that opened a whole new can of worms but that is another battle for another...
  17. Jreadlock

    How to route a specific international SPN

    Here is the SPN list: SPN SPN 00 FLEN 0 INPL NO CLTP NONE RLI 21 SDRR NONE ITEI NONE SPN 017 FLEN 0 CLTP NONE RLI 10 SDRR NONE ITEI NONE SPN 8536 FLEN 0 CLTP NONE RLI 81 ARRN 00 ARLI 82 SDRR ARRN CODES = 1 ITEI NONE
  18. Jreadlock

    How to route a specific international SPN

    Hello all, I am trying to use our VoIP trunks to route all calls going to these US numbers: 239-435-xxxx (from our office in the UK - our end user would dial 9-00-1-239-435-xxxx). How do I set up an SPN to allow this? I know what route to send them over but I can't figure out what combination...
  19. Jreadlock

    Can't get external forwarding to work

    Thanks allenmac but still, no luck. Adding SFA did not work.
  20. Jreadlock

    Can't get external forwarding to work

    The goal was to be able to forward external calls from the 685 phone to the 597 MCR DN so it shouldn't have anything to do with the MARP at all right? Keep in mind that if you dial 585 directly, the FDN calls 597 without a problem and if you manually forward 685 to 597, external calls work...

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