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I've done a search and this old thread is all I found, Without resolution. http://www.tek-tips.com/viewthread.cfm?qid=1475077 I'm having the same problem at one of my customers sites. T1 service broke out to analog service for the R7. Unfortunately, I don't remember what Version of R7 they...

I'm going to the site tomorrow to pull down the R6 config to my laptop. Then I'll go home with a Margarita at my side I'll "stare & compare" the R6 on my labtop to to my desktop PC in R7 Release 1.0 mode. Then push the new config to the R7 91.0 processor. Couple things. 1. The cust is not in...

ttech.. Thanks... That's what I figured.

Customer is going from an R6 to R7. What's the best way to carry over the programming? 1. Can I use the PC software. Download the R6 and push it to the R7? 2. Can I use a PCMIA back up card from the R6 to the R7? ... I searched.. couldn't find anything for sure. Thanks in advance

Thanks TTT, that's exactly what I did, but I forgot to take the lines out of AA (Night Service)... so I had to do a little trouble shooting before I figured it out. Thanks all...

Thanks 1043 I guess I'll check to see if the cust is going to ever want to use selector codes.. if not... I'll just give ext 10 line ownership of the lines, and reprogram the Night Service btn to be a VM cover btn. If they want selector codes, I'll have them press two btns (Night service and...

I believe I have a simple Night Service question. Equipment: Partner R7.0 Messaging PC card 3.0 large Customer wants to use Night Service when they don't want the phones to ring and go directly to VM box 1 at ext 10. Currently when they turn on Night Service on at ext 10, the line rings once...

I asked this question before, but I wasn't very clean on what I what I was trying to do. First question: Can you set up remote access to a Partner ACS R3 - R6 with out purchasing a the Partner ACS Remote Access,Backup/ Restore Card. Using a external modem of some sort. If so, how. Second...

and for R5: http://support.avaya.com/elmodocs2/partneracs_r5/518456166_3.pdf

Sorry, I think I found the info I needed: http://support.avaya.com/elmodocs2/partner_acs/r7/456166_5.pdf

TTT, thanks, One other question. The info looks to be directed to the R7, would the info be the same for previous ACS units?

Sorry guys, I tried to do a search, but I can find what I'm looking for. I'd like to find a cheaper way to remote access my customer systems than the Remote PC card. What exactly would be the best way to do remote programming, using the partner PC Administration soft wear? All my customers...

Thanks everyone for the info, TTT, I think I see where your going with the "Loop back to a CO line". Will this work, if it's not the same thing you said above. Lines 1-4 in hunt group 72. Hunt 72 rings immediately ext 11 & ext 30 <-- unused ext Loop ext 30 back to CO- 7 <-- unused CO Assign...

I'm new to this forum and would appreciate any help given. With that said, I'm having problems programming a VM system. Equipment: ACS R6.0 Partner VM PC card (2X4) R3.0 4 - CO lines need answered by the Auto Attendant 24X7 Selector codes trying to use: Press 1 to reach the receptionist...