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  1. Danny28

    How to Deploy Adobe Flash Player 10.1 RC7 10.1.53.64

    How do I deploy the Adobe Flash Player 10.1 RC7 so that the installation is silent/unattended and is done at startup for users without admin rights? Normally I would do this using by completing the redistribution license agreement with Adobe, download the MSI files from adobe, and go forth...
  2. Danny28

    4406D+ Phone Cannot Transfer With Another Call Already on Hold

    Doing a test an another phone with more SA lines, I see that the transfer button seems to temporarily need a third line prior to the transfer completing. Can someone verify that three SA buttons are required to complete this action?
  3. Danny28

    4406D+ Phone Cannot Transfer With Another Call Already on Hold

    There are two SA buttons (one voice, one ring). The other four programmable buttons are: -group page -coverage for another extension -pickup for extensions -voicemail Having two lines is fine, it's just that the calls are answered by a front desk person that often has to transfer the call...
  4. Danny28

    4406D+ Phone Cannot Transfer With Another Call Already on Hold

    How can I make it so the user can transfer a second call when one is already on hold? In a Merlin Magix system and a Avaya 4406D+ phone plugged into a 412 LS-TDL, the user often places one external caller on hold while they answer another external line. If the try to use the built in transfer...
  5. Danny28

    Downloading WinSPM Rel 9

    HiDesert, where can I download WinSPM R5? Any old links I have seen seem to only be broken or just for upgrades. I do not have the original disc as our old phone vendor never provided one.
  6. Danny28

    Downloading WinSPM Rel 9

    Where can I obtain the files to reinstall the WinSPM Rel 9 management tool for a Merlin Magic system? How about the admin program for Merlin Messaging 4.0? Thanks!
  7. Danny28

    Changing IP Address of Merlin Messaging 4.0

    We had to replace our entire Merlin Messaging 4.0 card, and the replacement has the default IP of 10.0.0.42. How can I change this to another IP from the system administration program?
  8. Danny28

    Unified Messaging on Merlin Messaging

    And even then, that program doesn't ever work correctly. At the very least, it will cause random extensions on your phone to lock up periodically.
  9. Danny28

    Replaying Messages in Reverse Order

    On Merlin Magix/Messaging, is there a way for the mailbox owner to play back his/her messages in reverse order? I know this option can be set from the mailbox admin program, however, this selection is only desired on a temporary basis.
  10. Danny28

    Password prompt at companyweb on client computer

    Do you have SUS 3.0 or Sharepoint Services 3.0 installed on this server? I recommend removing and reinstalling companyweb on this server using the following procedure posted by Microsoft. I also recommend rebooting the server after performing the removal portion. 1) Using ADD/REMOVE programs...
  11. Danny28

    Password prompt at companyweb on client computer

    Ok. I was checking to see if your companyweb site was functioning properly. Go into IIS.MSC and rt click companyweb to get the permissions for the site. Is USERS one of the groups with READ & EXECUTE, READ, and LIST rights?
  12. Danny28

    Incoming Call Line Selection

    But then the caller will only be able to make VOICE calls to internal extensions.
  13. Danny28

    Incoming Call Line Selection

    But these calls are coming in from outside callers. Outside callers cannot pick which of the buttons on which their calls will appear. The problem is that the calls are NOT coming in on the RING button. They are coming in on the VOICE button, although the phone actually does ring since the...
  14. Danny28

    Password prompt at companyweb on client computer

    Can you access COMPANYWEB from the server? Can you access COMPANYWEB from a client computer that is logged in with the domain administrator id?
  15. Danny28

    Incoming Call Line Selection

    Extn SS/PP Type 359 2/15 4406D+ CTI Link : No Alarms: ACTIVE Pool Access : Page Group : 555 Primary Coverage : Secondary Coverage : Coverage Group : 30 Call Screening : OFF Group Coverers : 770...
  16. Danny28

    Incoming Call Line Selection

    The other 4406d+ phones do work the way I want them to, and I had tried copying a few of them. However, I am getting the same result every time. Incoming calls are always received on the second SA button instead of the first.

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