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Hello to all, Looking for some help. I have a client who call forwards set "F4" to 225 yet it rings at 225 but if it goes to voicemail it goes to 221's VM. I've checked all sets on cfna to voicemail and all are set at 3 rings so no mailbox superseed the AA or other mailbox. AA is set to 221...

I'm told the person has a hearing implant, they can hear but need the volume to be amplified. I'm now thinking of recommending the noise cancelling handset. I will give them both options but they want the person to be able to answer all 3 lines off the TTY phone and be able to transfer and...

Hello to all, I found this thread thread799-1722109 which has helped. My question is are all TTY phones analog? Need to install one on a CICS, I could use the analog port and that would be it? Also, do TTY phones need a special line or are they simply an analog line? It would be obvious that...

Also found out that Firefox was not the best to use, went to Explorer and my changes were not registered. Thanks for you help

Sorry it did show Intercom. Found that some staff had COS 7 so no transfer allowed and also programming in in Fire Fox showed the CCR Tree had the transfer extension programmed but in Explorer, they were blank. Thank you Sam

is it a carrier issue

Hello to all, I've programmed a Call Pilot 100 CCR Tree It has 7 option with sub option. So let's say you press 3 for finance and in finance I have 5 option to transfer to an extension. All works until I press 1 for Mary at finance and then transfer node is a transfer node with intercom and...

Usually a BCM 50 comes out of a box 4X8 but the BCM you need to work your way backwards on punching the digital sets on the Amphonol cable. You will need key codes for the extra 4 extensions. Sam

That's what I thought, thank you Firebird Scrambler & exsmogger. Sam

Hello, it's been a while I've logged into a 6X16 but I have a system at a client's and I'm trying to remember if I can log into the system and check via maintenance which port is free, just like we do on a CICS and MICS. Does the 6X16 have the capability to look at the ports? thanks Sam

Yes they do exist, seen them years ago, local shop was making them but they have disappeared. Saran wrap does do the trick.

not sure if it would, but both ways gets you to the voicemail if programmed with cfno to voicemail port. wondering if all calls would go to voicemail when f984 is on with a hunt group

you need to call forward no answer the set to the voice port in capabilities. Feature 985 will give you the voice port. make sure the number of rings is equal or more than your CCR Tree to avoid all calls going to your voicemail

off the phone system Amthenol, the first to the left is line one, second line 2. the system goes line 1 & 2 pair 1 & 2 skip 2 line 3 & 4 of pin 5 & 6. This is assuming you have an MICS or a CICS but seeing you have a T7316E on the system should be one or the other system

if that does not work, just copy a working set to 226, may solve that quickly

moving the jumper should be the quickest way

put a toner to see how strong your signal is

you may try to post this as well on the Nortel: Norstar systems forum

you need to log in the voicemail, don't believe you see it on F983

is it set as an alternate extension to another mailbox, check mailbox 100 as what is it's linked extensions