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  1. Sam173

    BCM50 Call forward set 221 to 225 and if not answered call goes to voicemail but 221's voicemail

    Hello to all, Looking for some help. I have a client who call forwards set "F4" to 225 yet it rings at 225 but if it goes to voicemail it goes to 221's VM. I've checked all sets on cfna to voicemail and all are set at 3 rings so no mailbox superseed the AA or other mailbox. AA is set to 221...
  2. Sam173

    TTY phone on a CICS

    I'm told the person has a hearing implant, they can hear but need the volume to be amplified. I'm now thinking of recommending the noise cancelling handset. I will give them both options but they want the person to be able to answer all 3 lines off the TTY phone and be able to transfer and...
  3. Sam173

    TTY phone on a CICS

    Hello to all, I found this thread thread799-1722109 which has helped. My question is are all TTY phones analog? Need to install one on a CICS, I could use the analog port and that would be it? Also, do TTY phones need a special line or are they simply an analog line? It would be obvious that...
  4. Sam173

    CCR Tree won't transfer to extension upon pressing the correct option, lets say 1

    Also found out that Firefox was not the best to use, went to Explorer and my changes were not registered. Thanks for you help
  5. Sam173

    CCR Tree won't transfer to extension upon pressing the correct option, lets say 1

    Sorry it did show Intercom. Found that some staff had COS 7 so no transfer allowed and also programming in in Fire Fox showed the CCR Tree had the transfer extension programmed but in Explorer, they were blank. Thank you Sam
  6. Sam173

    Norstar MICS cannot call out on PRI

    is it a carrier issue
  7. Sam173

    CCR Tree won't transfer to extension upon pressing the correct option, lets say 1

    Hello to all, I've programmed a Call Pilot 100 CCR Tree It has 7 option with sub option. So let's say you press 3 for finance and in finance I have 5 option to transfer to an extension. All works until I press 1 for Mary at finance and then transfer node is a transfer node with intercom and...
  8. Sam173

    Keycode reqd message

    Usually a BCM 50 comes out of a box 4X8 but the BCM you need to work your way backwards on punching the digital sets on the Amphonol cable. You will need key codes for the extra 4 extensions. Sam
  9. Sam173

    6X16, checking which port is free via maintenance

    That's what I thought, thank you Firebird Scrambler & exsmogger. Sam
  10. Sam173

    6X16, checking which port is free via maintenance

    Hello, it's been a while I've logged into a 6X16 but I have a system at a client's and I'm trying to remember if I can log into the system and check via maintenance which port is free, just like we do on a CICS and MICS. Does the 6X16 have the capability to look at the ports? thanks Sam
  11. Sam173

    Clear Case M7310

    Yes they do exist, seen them years ago, local shop was making them but they have disappeared. Saran wrap does do the trick.
  12. Sam173

    Forward to voicemail

    not sure if it would, but both ways gets you to the voicemail if programmed with cfno to voicemail port. wondering if all calls would go to voicemail when f984 is on with a hunt group
  13. Sam173

    compact isc

    you need to call forward no answer the set to the voice port in capabilities. Feature 985 will give you the voice port. make sure the number of rings is equal or more than your CCR Tree to avoid all calls going to your voicemail
  14. Sam173

    3rd rollover line does not appear or ring

    off the phone system Amthenol, the first to the left is line one, second line 2. the system goes line 1 & 2 pair 1 & 2 skip 2 line 3 & 4 of pin 5 & 6. This is assuming you have an MICS or a CICS but seeing you have a T7316E on the system should be one or the other system
  15. Sam173

    MICS with T7316E "Appr Only" rings anyway

    if that does not work, just copy a working set to 226, may solve that quickly
  16. Sam173

    3rd rollover line does not appear or ring

    moving the jumper should be the quickest way
  17. Sam173

    analog stations stop working

    put a toner to see how strong your signal is
  18. Sam173

    Nortstar MICS.

    you may try to post this as well on the Nortel: Norstar systems forum
  19. Sam173

    CCR Tree

    you need to log in the voicemail, don't believe you see it on F983
  20. Sam173

    Deleting mail box says in use

    is it set as an alternate extension to another mailbox, check mailbox 100 as what is it's linked extensions

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