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Have you gotten this to work yet? I am running into the same issue. I have it working part way, but it will never release the line for the IPO. So one line is always in use and maybe with the assisted transfer that's how it has to work.

I have changed the serial port to manager when I was trying to log in with manger program, and changed to PMS (Hyatt is option 2) when trying to get output on customers PMS software as well as the PMS emulator software (PMSEMU)I have on my laptop. With the emulator software I click connect and...

I can access the the phone and made sure both were passcode were the same for now. The trouble I am trying to fix is with the PMS output, or lack of, from voicemail. I don't know why I'm not getting anything on my PMS screen and was hoping I could find out something more from the manager screens.

I have the technicians passcode but I am still failing. I believe I have the right connection (Null cable) and the right passcode (8xxx). The manager software is 4.0. Is there any thing else I can check before I have to consider that it is the Express Messenger card itself?

I recently took over support of a Mitel SX200 with an Express Messenger card that I cannot access. I have tried the defaults with no success. The serial port is set to 'Express Manager'. When I try to connect with the software it appears to connect then responds with an Error 21 which state...

Hooking up mitel express messenger to a PMS system. Do I need to use a precedia on this like the new voice mail on a 200ICP or do I hook right to the serial port to the PMS

Thanks for all of the sugestions, the problem was solved by going under protocol assignment and going to Enable Unknown TON/NP and checking it to true, this taggs the dial 0 call as unknown instead of the way it was as national, and then the PRI knows how to route it. Be careful, when checking...

I dialed direct trunk access code plus 4 digit trunk number plus a 7 digit local number and all works fine that way. I do the same thing with direct trunk access and dial 0 and it goes nowhere. Sits and then comes back with a fast busy and invalid on the superset. Now what???

It is a PRI and in my digit mod table I am stripping 1 which is the 8 and inserting none, which should send the 0 out. i am useing all of the same route and mod digit table as local calls use which are 7 digit calls, the caller dials 8 xxx-xxxx and it strips the 8 and sends the 7 digits and...

I have digits Qty Follow route 80 0 x I have gone through all of the ARS and all other calls go out fine and the calls are all useing the same routes and modify digit table and stripping only the lead access digit of 8, the only thing that won't go out is 0. I am...

I have a 3300 with a PRI, I have been over The ARS with a fine tooth comb and can't figure out what I am missing, I can make all of my calls, local, long distance everything works fine. I can not dial 0 to get an operator out on the PRI. I dial 8+1+ anything it works fine, I dial 8+ any 7 digits...

I am upgrading a SX200 lite to a Sx200 ICP and am unable to access the database on the 200 lite. I am getting disk I O output failure and corrupt database. I have had this before and have changed the floppy drives and cured the problem. This time it didn't work and I suspect the floppys are bad...

Installing a new SX200 ICP 4.0 and trying to get exsisting E&M trunks to work. Had E&M trunks already in on an old Fujitsu PBX and worked fine. Put the same trunks on the SX200ICP and can call the far end rotary dial only and when they answer have one way transmission. If switch to DTMF in form...

On a SX-200 ICP can you do time of day restriction and if yes how. Ex: I have 10 phones that are unrestricted between 8:00 am and 5:00 p.m and I want them fully restricted from 5:00 pm to 8:00 am

I changed the DSP and the problem is back. It seems to appear exactly 2 weeks after any kind of a reset. It will work fine for 2 weeks and then start failing again. Any other sugestions? I have busied out receivers and the problem just moves to other receivers.

form 4 option 59 is set to default, unknown

I have a SX200ICP 3.1, with one quad DSP module. On my analog phones I sometimes get complaints about unable to break dial tone from an analog phone. Through testing have determined that it is traffic sensitive and seems to only occur if 2 phones come off hook at exactly the same time and try to...

I have installed a PRI on a sx-200 ICP 3.1 using the embedded T1 card. The trunks are set up in the dial in trunks table with the proper amount of digits. All incoming DID calls seem to work and route fine. I currently have copper ground start trunks in the system for normal outbound and...

I made it work useing the speed dial method and it actually works pretty good. The customer is happy with it. Thank you!!!

I have a SX-200ICP 3.1 with embedded voice mail. Can I send multiple extensions to one voice mailbox or can I dump messages from other mailboxes into one single mailbox. Example: ext 2200 has a mailbox and is forward no answer to voice mail box 2200, I have 2 more phones in the same department...